Creator Ops Manager (Automation + UGC Outreach)

**Company:** (Given in interview)
**Location:** Remote (PH) | **Schedule:** Mon–Fri, 8 hours/day with **3–4 hours overlap US ET**
**Compensation:** ?60,000–?110,000/month (DOE) + 13th month + PH holidays + performance bonus

## Why this role exists

We’re building a **high-volume UGC engine** to feed our Amazon, Home Depot, and Shopify growth. You will **build and run the pipeline** that finds hundreds of micro-creators weekly, manages outreach and follow-ups, verifies purchases/receipts, collects content, and triggers reimbursements/stipends—**all tracked and automated in Airtable + Make/Zapier.**
This is **70% operations/automation, 30% creator judgment.**

## What you’ll do (ownership)

* **Build the system:** Stand up and maintain an **Airtable** base (Creators, Outreach, Opt-ins, Orders/Receipts, Assets, Payments, Reviews) with **interfaces, rollups, and automations**.
* **Automate the flow:** Use **Make/Zapier** to send forms/briefs, create payout records, move stages, and push daily KPI summaries.
* **Prospect at scale:** Source 150–200 **qualified micro-creators/day** (IG/TikTok/FB/YouTube). Use Phantombuster/Apify, smart hashtag and audience scraping, and clean CSV imports.
* **Run outreach:** Send high-quality DMs/emails with a 3-touch cadence; keep immaculate CRM hygiene and SLA follow-ups.
* **QC assets:** Check delivered photo/video against a 10-point checklist; request fixes; route approved assets to storage.

## KPIs you’ll be measured on
* **700+** outreach/week
* **?18%** reply rate, **?50** opt-ins/week
* **?30** assets approved/week

## You are (must-haves)
* **Systems & automation builder:** Deep hands-on **Airtable** (linked tables, formulas, rollups, interfaces, automations) + **Make.com/Zapier**.
* **Outbound machine:** Comfortable sending hundreds of smart DMs/emails weekly and managing follow-ups without dropping balls.
* **Data-clean & organized:** You live in statuses, views, filters, and dashboards; you hate duplicate records.
* **UGC sense:** Can judge if a clip/photo is usable and give clear, kind feedback.
* **Clear English writing,** concise copy, compliance-minded.
* Reliable internet + power backup; responds within SLAs.

**Nice to have:** Phantombuster/Apify, Typeform/Jotform, Tremendous/PayPal ops, Google Drive automation, basic video spec knowledge (vertical, 1080×1920).

## Tools you’ll use

Airtable, Make/Zapier, Google Drive, Typeform/Jotform, Gmail, Phantombuster/Apify, Tremendous/PayPal, TextExpander/TextBlaze.

## Growth path (30/60/90)

* **30 days:** Ship the base + core automations; 300 outreach/week; first KPI dashboard live.
* **60 days:** 700 outreach/week; 25–30 assets/week; refine sources; lower CPL by 10%.
* **90 days:** Stable engine, SOPs, and you train/lead **1–2 sourcing VAs** + a part-time QC.

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## How to apply (screening steps)

**Subject line:** `Creator Ops Manager – I build automations`
Fill out this Google Forms (MUST FILL OUT TO APPLY):
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**Why join us?**
We’re a fast-moving and growing company scaling to $200M+. You’ll own a measurable growth engine tied directly to revenue and profitability, with autonomy to build systems the right way and a leadership team that loves data, speed, and results.