Operations Manager

About the Role

We’re looking for a hands-on manager who can both lead and execute.
You will manage a team of 4–5 Data Analyst specialists working across data systems, content uploads, marketing tasks, advertising support, and technical operations. This is a player-coach role — you’ll not only assign and track tasks, but also step in to do the work when needed.
If someone on the team is out or a task needs urgent attention, you should be ready and able to get it done — fast and right.
Beyond managing the daily flow, you’ll also improve the way we work: upgrade our SOPs, fix broken handoffs, clarify unclear steps, and create templates that help us scale better.
This is a long-term role with growth potential. MUST have advanced Excel skills.



Your Core Responsibilities
Lead and manage a remote team handling systems, and technical execution
Oversee pricing updates, inventory uploads, FBA restocks, reports, and product listings
Ensure marketing tasks like newsletters, A+ content, social media, and Amazon Stores go out on time and correctly
Manage uploads to Amazon, Shopify, Faire, and our internal systems
Troubleshoot technical problems and unblock issues across platforms and workflows
Learn and improve existing tools and automation
Personally handle tasks when a tea ---------- mber is unavailable or overloaded


Process & Workflow Ownership
Upgrade and standardize SOPs
Improve templates, trackers, and internal documentation
Ensure every task has a clear owner, deadline, and backup plan
Build a cleaner, more scalable structure for execution


Qualifications Required to Apply
3+ years of experience in systems, project management, or operations
Strong skills in Excel, Shopify, Mailchimp, and Amazon backend
Excellent task planning, tracking, and delegation skills (managing others 2+ years)
Comfortable working in and managing remote teams
Tech-savvy and process-driven
Strong English communication skills
Have or will buy if hired, dual monitors with desktop (no laptops)
Must work 7:00 am - 10:00 am, Monday-Friday, Pacific Standard Time (the rest of the shift is flexible hours)
Bonus: Familiar with Airtable, Zapier, ---------- , or automation tools


Weekly Deliverables
Manager Meeting daily 9:07 AM PST
Team task and progress tracking
Campaign and upload status reports
Issue log (bugs, blocks, or delays)
1 process or workflow improved monthly



Success Looks Like
Team performs with minimal micromanagement
You’re able to jump in and cover any position
SOPs and trackers are clear and followed
Issues get solved before they escalate
Execution is smooth, fast, and structured



About Us
We’re a U.S.-based company in business for over 20 years, selling gift, toy, and lifestyle products across Amazon, Walmart, Faire, and our own websites. We’re structured, fast-paced, and growing — and we’re building a world-class remote team that loves clarity and ownership.

HOW TO APPLY:

email me your resume with relevant experience only (1 page limit)
picture of your workstation
picture of your internet speed test