VA, Customer service, Shopify Admin

*Our company works in the EST(Toronto, Canada)
*Apply from below link not the message function of this platform.
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1. Virtual Assistant to CMO
Support social media management across multiple platforms.
Reach out to influencers and build meaningful, long-term relationships.
Assist executives with company-wide project management and coordination.
Create and update Standard Operating Procedures (SOPs) and support tea ---------- mbers in maintaining accurate documentation.

2. Customer Support
Respond promptly and professionally to B2C customer emails.
Address customer inquiries, resolve issues, and ensure customer satisfaction.
Collaborate with the logistics team to assist customers with order-related concerns.
Respond to social media comments and messages in a friendly and brand-aligned tone.
Monitor and manage other customer communication channels as needed.

3. Shopify Admin
Manage the Shopify store backend, including app installations and removals.
Create and update product pages, ensuring accurate and engaging content.
Assist in campaign setup and coordination (sales, bundles, promotions).
Support automation workflows and integrations to improve efficiency.