Virtual Admin Assistant

About the Company

Klinger Insurance Group is an award-winning insurance agency based in Maryland, USA. We take pride in delivering exceptional service and tailored coverage to our clients. As our team continues to grow, we’re looking for a Virtual Assistant who is organized, proactive, and eager to contribute to multiple areas of our business — including marketing, quality assurance, and training development through our upcoming Klinger University program.

Job Overview

We are looking for a reliable and detail-oriented Virtual Assistant to support our team with daily administrative tasks, marketing activities, research, and internal projects. You’ll help keep operations running smoothly, support marketing initiatives, and assist in developing internal training resources.

Key Responsibilities

Assist with Quality Assurance (QA) — review deliverables, check accuracy, and ensure compliance with company standards.

Support Marketing Tasks — social media scheduling, email campaigns, basic content creation, and tracking performance metrics.

Conduct Lead Generation & Research — identify potential clients, verify contact details, and organize lead lists.

Assist with Calls — schedule appointments, follow up with clients, and coordinate with tea ---------- mbers as needed.

Provide Administrative Support — manage calendars, organize files, and maintain accurate records.

Help Coordinate Projects — monitor deadlines, organize tasks, and support tea ---------- mbers.

Manage Data Entry & CRM updates — ensure information is complete, current, and accurate.

Generate Reports — compile data for marketing, sales, and operations.

Assist in Building Klinger University — help develop and format training materials, upload content to our internal learning hub, and manage resource organization.

Perform Other Duties as Assigned, offering flexible support where needed.


Qualifications

Minimum 2 years of experience as a Virtual Assistant or Administrative Support Specialist

Excellent English communication skills (written and verbal)

Strong organizational skills and attention to detail

Proficiency with Google Workspace, Microsoft Office, CRMs, and project management tools

Familiar with social media platforms and basic marketing tools

Tech-savvy, self-motivated, and able to work independently with minimal supervision

Willing to learn about the insurance industry and internal systems


Nice to Have

Background in insurance, marketing, or customer support

Experience using GoHighLevel, Canva, or similar tools

Knowledge of U.S. business culture or previous experience working with U.S.-based teams


What We Offer

Competitive salary based on experience

Full-time, long-term position

Work-from-home flexibility

Opportunity to grow with a reputable U.S.-based company

Involvement in exciting projects like Klinger University and marketing initiatives

Supportive and collaborative team environment