Virtual Assistant / Social Media Manager

About the Companies

Falcons Wings is a UAE-based youth development organization dedicated to empowering students through adventure-based learning, leadership training, and physical fitness. We deliver extracurricular programs, residential trips, and international experiences.

FIYA is our bilingual fitness application - designed to inspire healthy habits, confidence, and resilience through expertly designed training programs, workouts, and digital fitness education. (www.fiya.ae)



Position Overview

We’re looking for a proactive, creative, and organized Virtual Assistant based in the Philippines to support both Falcons Wings and FIYA. - This role combines administration, outreach, and social media management

The ideal candidate is highly organized, tech-savvy, confident creating engaging content in Canva and TikTok, and enjoys working independently.

Key Responsibilities

Outreach & Research: Contact schools to identify key personnel (principals, coordinators) and collect accurate contact details (by phone and email).


Email Management: Manage inboxes, reply to general inquiries, and escalate important messages.

Database Management: Maintain and update school contact lists, spreadsheets, and Google Drive files.

Customer Support: Assist with inquiries from schools, students, and parents through email or messaging.

Research: Conduct web research for programs, pricing, and potential activity partners.

Content Creation & Social Media:

Create visually appealing posts, videos, and reels using Canva and TikTok.

Manage and schedule posts across TikTok, Instagram, and Facebook using Meta Suite.

Monitor engagement, reply to comments/messages, and support growth initiatives.

Conduct hashtag research, trend tracking, and influencer outreach.

Generate creative ideas for TikTok videos aligned with Falcons Wings and FIYA branding.

Reporting: Create simple documents, reports, or presentations as needed.

Finance Support: Track invoices and payments (no reconciliation or financial data handling).

General Administration: Handle other ad-hoc administrative and operational support tasks as required.

Qualifications & Skills

Excellent written and spoken English communication.

Previous experience as a Virtual Assistant or Social Media Assistant.

Strong working knowledge of TikTok, Instagram, and Facebook content creation.

Skilled in Canva for creating visually engaging posts and short videos.

Familiarity with Meta Suite for scheduling and analytics.

Organized and detail-oriented, with experience managing spreadsheets (Google Sheets / Excel).

Comfortable making calls to schools and communicating professionally.

Confident researching online and summarizing findings clearly.

Proactive, creative, and able to work independently with minimal supervision.

Stable internet connection and reliable computer setup.

Working Hours & Terms

Fully remote / work from home.

Flexible working hours (no fixed shift, occasional overlap with UAE time preferred).

Communication mainly via WhatsApp and email.

Rare live meetings (as needed).

Long-term opportunity for the right candidate with potential to grow into a Social Media Coordinator / Admin Manager role.

Competitive salary based on experience (please include your expected rate).

What We Value

Initiative, creativity, and ownership of your work.

Clear, consistent communication.

A passion for engaging digital content — especially on TikTok.

Reliability, accountability, and a willingness to grow with the company.

How to Apply

Please send:

Your updated resume/CV.

A short cover letter explaining why you’re a great fit for this role.

Your expected hourly or monthly rate and availability.

Examples of social media or TikTok content you’ve created (links or portfolio).