Incoming Client Support Virtual Assistant

Job Summary
Comfort Care NJ is looking for an organized Incoming Client Support Virtual Assistant to facilitate communication and scheduling for our home care services business. This role is vital for ensuring smooth operations and effective client interactions.

Key Responsibilities
1. Client Communication:
- Serve as the first point of contact for inquiries by answering phone calls and emails.
- Maintain regular contact with existing clients.
2. Scheduling and Administrative Tasks:
- Schedule and organize meetings, ensuring all participants are informed and prepared.
- Monitor, prioritize, and respond to emails promptly and professionally.
3. Tracking and Reporting:
- Set daily start-of-day goals and track end-of-day results.
- Document client interactions on CRM and report on follow-up effectiveness.

Qualifications
Candidates should have experience in administrative support, ideally within the Home Care or Health Care sectors. Strong communication and organizational skills are essential, with proficiency in digital tools being a plus.

If you're passionate about supporting client interactions and ensuring smooth operations, please submit your resume.