Support Manager - Go High Level

Support Manager — GoHighLevel ( ---------- )
Location: Remote (Remote Position – open to candidates across Canada/US/ Philippines)
Reports to: Co-Owners
Type: Full-time, 30 -40 hours per week
Salary: 71, ---------- ,000 PHP/Month

About REMI360
REMI360 is a boutique marketing and advertising agency which runs a digital platform built on GoHighLevel. We help clients convert website traffic into qualified leads and deliver consistent marketing content and automation that scales. We’re hiring a Support Manager to own the backend operations inside GoHighLevel and lead marketing-driven support (content, socials, and lead management).

Role summary
The Support Manager will be the technical and operational owner for our GoHighLevel instance and the remote team lead for handling incoming website leads, marketing content, and social media planning. This hybrid role combines CRM/automation expertise with hands-on content creation and digital campaign support.

Key responsibilities:
Manage GoHighLevel backend (pipelines, automations, funnels, forms, triggers, tags, calendars).
Monitor and organize inbound leads from ---------- , ensuring proper tagging, routing, and timely follow-up.
Build and optimize automations for lead qualification and nurturing.
Create and schedule marketing content:


Email/SMS campaigns
Landing page copy and funnels
Social media grids (monthly/weekly planning, visuals, captions, posting schedules).
Coordinate social campaigns with overall marketing calendar.
Troubleshoot issues (automation errors, form submission failures, deliverability problems).
Produce weekly performance reports for management.
Document processes and train tea ---------- mbers virtually.

Required skills & experience
1+ years experience with GoHighLevel (or similar CRMs: HubSpot, ActiveCampaign, Keap).
Proven track record building workflows, funnels, and multi-channel campaigns.
Strong marketing/content background, including social media planning and grid creation.
Familiarity with integrations (Zapier/Make/API).
Excellent communication skills for a fully remote environment.
Self-starter with strong time management and organizational skills.

Nice-to-have
Knowledge of deliverability best practices.
Basic graphic design skills (Canva, Adobe Express, or similar).
Basic HTML/CSS.
Experience in real estate, property management, or SaaS.


KPIs
Lead routing SLA met (95%+ leads processed within required timeframe).
Consistent delivery of social media grids (planned, approved, and published on schedule).
Increase in qualified lead rate (baseline to be set).
Automation uptime and error-free performance.
Timely and accurate reporting.

Application instructions
Please submit:

Resume
Short note (200–300 words) about your GoHighLevel and social media content experience
Links to relevant work samples (funnels, campaigns, or social media grids/content calendars)