Professional Full-Time Virtual Assistant – Long-Term Growth Opportunity

We’re Hiring: Full-Time Professional Virtual Assistant
Company: Dog Training & Boarding Facility (Utah, USA – 18+ years in business)
Work Schedule: 4 Days per Week | 10-Hour Shifts | Tracked with TimeProof
Timezone: Mountain Daylight Time (MDT)

Who is this for? >>> ONLY FULL-TIME APPLICANT WITH NO OTHER ONLINE JOBS!!!! <<<

We are looking for a dedicated full-time Virtual Assistant to join our growing dog training and boarding company. You’ll collaborate directly with the business owner, operations manager, and a supportive team. This is a long-term role for someone who thrives in a fast-paced, detail-driven, and evolving environment.

Responsibilities: Your role will cover a wide range of office and administrative tasks, including:
Regular Tasks:
- Handle all inquiries about dog training, daycare, and boarding services by answering/responding to customer calls, texts, emails using our communication channels: OpenPhone, Pepper (GHL), and Work Email(s).
- Manage booking reservations, scheduling sessions, and processing payments in our booking system: Gingr
- Customer follow-ups – calling or messaging to confirm bookings/sessions, evaluations, payments, and other important information.
- Handling data entry across platforms (Google Workspace, GoHighLevel, and others)
- CRM pipeline support – tagging leads, updating client status, and moving prospects through sales stages.
- Managing and following up on tasks and team reminders via ----------
- Work on any assigned one-time tasks and/or other tasks assigned by the immediate supervisor.

Depending on the need, you will also be asked to help with other tasks such as but not limited to:
- Editing photos and videos for social media, flyers, and online courses
- Content scheduling – uploading posts to social platforms or newsletters (not just editing media).
- Assisting with applicant screening and interviews on Indeed
- Calculating and updating basic performance and sales metrics (revenue, margins, closing rates, etc.)
- Placing of dog food orders, other retail products, and office needs.
- Assist in managing inventory.
- Other admin tasks assigned by the immediate supervisor.

What We’re Looking For - We need someone who is:
Proactive – takes initiative without waiting to be told
Creative – comfortable editing content and brainstorming marketing ideas
Adaptable – open to weekly changes as new responsibilities evolve
Collaborative – works well independently and with a team
Working SMART and can think outside the box in situational scenarios

To succeed, you must have:
Excellent spoken and written English
Very Strong organizational and multitasking skills
Positive, can-do attitude with willingness to learn new tools
Confident in handling difficult customer over the phone
Commitment to strict SOP compliance
Stable internet connection (video calls via Google Meet will be part of your shift)

Technical Requirements: NOTE THIS WILL BE CHECKED DURING INTERVIEW
Dual-monitor setup (Laptop or Desktop)
Processor: Intel Core i5 (or equivalent/higher)
Internet: Minimum 50 Mbps stable connection, with backup option
Quiet workspace with UPS/power backup

Schedule: 4 days a week (with 1 hour break)
Sunday - OFF
Monday – OFF
Tuesday – 9am to 7:15pm MDT/MST
Wednesday - OFF
Thursday - 9am to 7:15pm MDT/MST
Friday - 9am to 7:15pm MDT/MST
Saturday - 9am to 7:15pm MDT/MST

* Schedule shifting will happen every 6 months and will become Sunday, Monday, Tuesday, Wednesday, but is subject to change depending on management’s discretion.

NOTE: We operate 365 days a year to ensure our dogs receive the best care possible. Tea ---------- mbers will be scheduled on some holidays; however, shifts are rotated to ensure a fair and balanced workload across the staff.

Hourly Rate: $5.50/hr on the first 3 months.
$6/hr if you pass your first 3 months' evaluation
$7/hr if you pass your first 6 months' evaluation
Guaranteed yearly increase in hourly rate.

>>> If this sounds like a job you'd enjoy, please apply today! <<<

How to Apply - To be considered, you must complete the following: (This will strictly be observed by the Recruitment Manager)
1. Use the subject line: "Every Dog Deserves an Emotional Support Human"
2. Create one Instagram post sample based on what you see on our website or Instagram page
3. Sample Videos/Photos you edited (Send link to your Portfolio)
4. Send a VIDEO recording of yourself speaking English and tell us about yourself and why you are interested in joining our team. (We do not accept voice recording only.)

NOTE: Ensure that you provide access to the files/drive folder that you will share.

Important: Do not message us on Instagram or Facebook regarding this position. Please read the full job ad, as questions related to it will be asked during the initial interview.

The initial interview will be conducted via Google Meet between 10:00 a.m. and 2:00 p.m. MDT.
Applications that strictly followed the instructions will receive an invitation to attend the initial interview.

We’re excited to bring on one more amazing assistant to help us grow!
Ready to apply or have questions about the role?
Let us know why you're a great fit—we're excited to meet you!

I look forward to meeting you,
Ryan Gwilliam