Quality Assurance Supervisor - Home Health

About Narrable
At Narrable, we’re on a mission to improve healthcare for the 82 million senior patients in their homes. As more Americans age, the demand for more convenient forms of healthcare continues to grow—with a majority of senior Americans preferring at-home treatment. And yet, existing software solutions for care providers are outdated and cumbersome.

Narrable is the modern, AI-powered platform for healthcare at home. Our intelligent clinical solutions and automated financial systems save providers up to 60% in inefficiencies per year. Home health providers across the nation choose Narrable to deliver on their promise to patients and families.

The Role
We are seeking an Assistant Quality Assurance (QA) Lead to oversee a talented QA team, ensuring Medicare home health charts are accurate, compliant, and ready for billing. You will:
- Supervise and mentor the QA team, setting goals, tracking performance, and providing ongoing feedback.
- Review patient charts for accuracy and completeness in compliance with Medicare and ICD-10 coding standards.
- Learn (or apply your knowledge of) the medical billing processes, including claim submission and error prevention.
- Collaborate closely with staff to correct documentation issues and prevent future errors.
-Onboard new clients into the EMR

This role is ideal for someone with US-based home health experience who loves detailed work, problem-solving, and leading a team to excellence.

Required:
- Supervisory experience — managing, training, and developing a team.
- US Home Health experience — patient management, medical documentation, and clinician support.
- Strong knowledge of Medicare regulations and medical documentation requirements.
- Proficiency in ICD-10 coding and chart review for reimbursement. (Certification in coding preferred)
- Research skills
- Tech-savvy with the ability to learn new EMR systems.
- Advanced Microsoft Excel skills.
- Excellent communication skills in English (written and spoken).
- Licensed Vocational Nurse (LVN), Registered Nurse (RN) License

Preferred qualifications:
- Previous experience in Medicare billing and claims submission.
- Experience with Wellsky, Axxess

Key Behaviors for Success
- Detail-Oriented – catches errors before they become problems.
- Tenacious & Goal-Oriented – thrives on solving challenges.
- Growth Mindset – eager to learn and improve.
- Collaborative – works well across cultures and time zones.
- Proactive – takes initiative without waiting to be told.

Day-to-Day Activities
- Lead and manage the QA team to achieve accuracy and productivity targets.
- Prepare daily work assignments, review reports, and track progress.
- Review and audit home health charts for compliance and completeness.
- Apply ICD-10 coding and ensure documentation supports billing requirements.
- Maintain records of recurring issues for staff training and process improvement.
- Collaborate with the team to address chart deficiencies.
- Onboard new clients into Narrable EMR

Compensation
• $900 per month

Serious candidates only. If you want to apply, send an email to ---------- and in the subject put "QA Supervisor". Also attach your resume and send 2-3 sentences about why you feel you are the best person for the position.