Using property management software rentecdirect.com and monday.com. Moving leads from emails to monday.com and moving them through the process to find them a home to move into. Also following up with tenants on move out, move in, and verifing they have everything they need to move in. Contacting through email, text, and messenger about leads on units. Also contacting tenants about late payments, no payments, and things like this through the software. Help build out better systems and processes to make things run and flow.