Part-Time Client & Operations Assistant (Remote – Long-Term Opportunity)

About Us:
Allay Estate Sales is a professional estate sale and clean-out company based in Pennsylvania, USA. We help families manage the selling, donation, and clean-out process for their homes with honesty, efficiency, and care.
We are looking for a long-term assistant to join our team part-time. This role will begin around 15–25 hours per week with the potential to grow into more responsibility and hours (including full-time) as our business continues to expand.

Your Role:
You’ll work directly with the owner to manage client communication, contracts, and scheduling. You’ll communicate with the owner via Slack and with clients via email, representing the company in a professional and caring way.

Key Responsibilities
- Communication
- Communicate daily with the owner via Slack for updates, questions, and instructions.
- Send and respond to client emails (contracts, scheduling, reminders, follow-ups).
- Follow up on unsigned contracts and pending client actions.
- Send payout notices and post-sale communications.
- Request and track client reviews/testimonials.
- Scheduling & Coordination
- Book walkthroughs, pickups, and meetings in Google Calendar.
- Confirm appointments with clients and send reminders.
- Provide pickup instructions and other sale details via email.
- Contracts & Admin
- Edit and send contracts through GoHighLevel.
- Track contract status and follow up with clients.
- Maintain and update client pipelines inside GoHighLevel.
- Organize contracts, photos, and documents into client folders.
- Additional Support (as trained)
- Draft estate sale write-ups and announcements.
- Upload inventory into online sale platforms.
- Research basic comparable values to support pricing.
- Coordinate with donation centers when needed.

Qualifications
- Excellent written English (must be professional and client-facing).
- Highly organized, detail-oriented, and reliable.
- Able to work part-time with some overlap in US business hours.
- Proficiency in GoHighLevel is a BIG plus (or willingness to learn quickly).
- Experience with client communication, real estate, or admin support is a plus.
- Tech-savvy: Google Calendar, Gmail, Slack, task trackers.

What We Offer
- Starting estimated 8-10 hours per week
- Long-term, stable position with room to grow.
- Training and support provided.
- Flexible work-from-home setup.
- Opportunity to take on more advanced responsibilities over time.
- Opportunity to grow into full-time role as responsibilities expand.

How to Apply
Please send us:
- A short introduction about yourself and why you’re a good fit.
- Your resume.
- A sample of professional writing (an email draft, or a short business letter).

Note: This is not just a back-office VA role — you will be directly communicating with clients on behalf of our company, so professionalism and strong English writing are essential.