Technical Solutions Coordinator

About Us

We’re looking for a Solutions Coordinator to join our growing team. This is a hands-on, technical, and detail-oriented role focused on supporting project scoping, proposal development, CRM management, and building proof-of-concepts. If you’re an Excel wizard with strong analytical skills, this is a great opportunity to grow into a client-facing role over time.

What You’ll Do:

- Project Scoping: Work with Account Executives to capture client requirements, gather documentation (e.g., commission plans), and define project scope.
- Proposal Support: Draft proposals, statements of work (SOWs), and supporting materials that clearly communicate our approach, timelines, and value.
- CRM & Process Management: Keep the CRM up-to-date with client activities, opportunities, and pipeline stages.
- Research & Documentation: Compile background research on prospective clients, industry trends, and competitor offerings.
- Collaboration: Partner with Account Executives to prepare for client meetings, build agendas, summarize discussions, and document next steps.
- Build Proof-of-Concepts (POCs): Translate commission plans into working models within the Spiff platform so prospects can see how their plans would work in practice.
- Growth Path: Over time, take on direct client interactions, discovery sessions, demos, and account management responsibilities.

What We’re Looking For:

- At least 3 years of experience in sales support, business operations, project coordination, or a related role
- Strong writing and communication skills — able to simplify complex information into clear, client-friendly language
- Highly organized, detail-oriented, and comfortable managing multiple projects at once
- Proficiency with CRM tools (e.g., Salesforce, HubSpot) and advanced Excel/Google Sheets skills
- Technical aptitude — comfortable building complex spreadsheets, setting up systems, and working with data models
- Interest in SaaS, sales operations, or incentive compensation is a plus
- A proactive, self-starter attitude with eagerness to learn and grow

What We Offer:

- Remote Work – Work from anywhere in the Philippines, no commuting required.
- Competitive Hourly Rate – Earn in USD and get paid for every hour you work.
- Professional Development – Opportunities to learn, grow, and upskill.
- Work-Life Balance – Supportive environment that values your time and well-being.