Full-Time Customer Support Specialist

We are looking for a reliable, fast, and committed Customer Support Specialist with proven e-commerce experience to join our team.
This is a full-time, long-term position for someone who thrives in a fast-paced environment and understands that every client interaction matters.

? Main Responsibilities:

Manage 150–200 customer emails per day across 2 e-commerce stores.

Respond to customers 7 days a week with clarity, empathy, and professionalism.

Maintain excellent response times and high-quality answers at all times.

Represent our brand with courtesy and consistency in every interaction.

???? Salary & Benefits:

$350/month (fixed)

Payment can be made weekly or monthly — your choice.

???? Work Schedule:

Full-time position

20:00 – 04:00 (Philippines Time)

Schedule aligned to US time zones

???? Language Skills:

Fluent in English (perfect grammar and spelling required).

Fluency in Spanish or German is a strong advantage.

???? Requirements:

Previous customer service experience (SAV / e-commerce support) is mandatory.

Strong written communication skills in English (zero mistakes).

Fast typing speed, excellent organization, and the ability to work independently.

High level of professionalism, empathy, and patience with customers.

???? This position is for you if:

You are serious, motivated, and committed to excellence.

You can handle repetitive tasks with consistency and without losing focus.

You genuinely care about customer satisfaction and can manage stress in a high-volume environment.

You are looking for a stable, long-term opportunity in a professional support team.

???? If this sounds like you, we’d love to hear from you!