Senior Heart-Centered Pre-Call Nurturing Specialist for a Spiritual Development Coaching Company

Do you naturally live from your heart and feel called to help others find that same inner home?

Are you a Senior Pre-Call Nurturing Specialist and can listen so deeply that applicants feel fully seen, heard and understood just as they are?

If so, you may be the next soul-aligned member of our Heart Connection team.

???? About Us
We are a spiritual development company that helps people on the spiritual path shift from their head back to the heart through a 12-week transformational mentoring program.

Every prospective client travels through a powerful pre-call process, and your presence prepares them via email for that transformational first conversation with our team.

? Your Role
As a Pre-Call Nurturing Specialist, this is a long-term position where you will:
• Display exceptional reflective writing skills – able to accurately reflect an applicants words and feelings with warmth.
• Reflect back the exact feelings they share—softly and without judgment—so they feel deeply heard, understood and supported.
• Track all communication in our CRM and keep the enrollment team informed with simple, clear updates.
• Commit to 2–4 hours of focused engagement per day, completing email tasks before 8 AM AEST and again before 3 PM AEST, including weekends.

???? About You
You already live from your heart—this isn’t just a concept for you, it’s your natural state.
You bring:
• Exceptional listening skills - able to reflect someone’s inner world with warmth and precision via email.
• A gentle, natural writing style that feels supportive rather than scripted.
• High emotional intelligence and the ability to stay grounded while holding space for deep emotions.
• 2+ years of experience in high-touch email nurturing, coaching support, or similar soulful communication.
• Strong organizational skills and reliability in meeting engagement KPIs (ie 31%+ response rate).
• A-Player familiarity with Go High Level or similar CRM platforms.

???? This Role Is Not For You If…
• You paraphrase loosely, interpret emotions, or insert personal judgments.
• You’re seeking casual side work rather than a long-term, heart-aligned role.
• You avoid deep conversations or spiritual topics.
• You need constant supervision to stay on track and are self-managed to meet and exceed KPI’s.

???? Contract & Growth
• Independent contractor role with a 30-day paid probation supported by clear SOP’s, guidance and support.
• Opportunities for expanded hours into a F/T role. Pay increases after one year based on KPI performance.

???? Next Steps:
Complete the application questions here: ----------


Email your responses and CV to ---------- with the subject line:
Heart-Centered Pre-Call Nurturing Specialist