Virtual Assistant

Job Title: Virtual Assistant – Property & Sales Support (UK Market)
Location: Remote, Philippines
Hours: Flexible / rotation basis aligned to UK time
Pay: Up to £600 per month (experience-based)
Trial: 7-day paid trial before contract confirmation
Contract: 6-month initial contract with 30-day probation; high performers progress to long-term/permanent

About the Role
We manage shared housing and co-living across Oxford, Coventry, and other UK cities. You will be the operational backbone for lead handling, scheduling, paperwork, and tenant communication so sales can close faster and properties stay full.

Your normal days and timings will be Tuesday, Wednesday, Thursday, Friday, Saturday, and alternate Sunday, 11:00–20:00 UK time. Monday is off. This schedule may change as the business scales.

Accountability is outcome-based. Your work will be measured on speed, accuracy, and conversion support, not busywork.
Key Responsibilities

1: Own the inbox and CRM queue: capture, tag, prioritise, and route inbound leads from marketplaces, WhatsApp, email, and website within same-day SLAs.
2: Pre-qualify tenants (budget, move-in date, requirements) and prepare tidy lead briefs for the closer; book and confirm consultations and viewings.
3: Coordinate with on-site viewing agents; create, send, and track calendar invites; follow through until attendance is confirmed.
4: Generate and send booking confirmations, invoices, and tenancy documents; chase pending IDs, signatures, and payments until completed.
5: Record every touchpoint in CRM; maintain lead statuses, notes, and next actions so nothing is missed.
6: Keep listing assets current: request and file photos, videos, room details, and availability updates from property managers.
7: Monitor room inventory and flag risks early; support the team to maintain 100% occupancy on assigned rooms.
8: Run daily follow-ups on warm leads and no-shows; nudge, re-engage, and escalate to the closer when the timing is right.
9: Coordinate move-in readiness with property managers and send welcome/next-steps packs to tenants.
10: Produce simple daily and weekly reports on lead flow, show-ups, conversions, pending docs, and blockers.

What We Expect
1: 2+ years supporting Western-market teams in real estate, lettings, bookings, hospitality, insurance, or similar fast-response environments.
2: Excellent English: clear, concise, confident on WhatsApp, email, and video calls.
3: Tool fluency: CRM, Google Workspace, WhatsApp Web, calendar management, basic spreadsheets, and quick screen-recording for updates.
4: High energy, ownership, and reliability: you move first, communicate early, and close loops without being chased.
5: Flexibility to align with UK peak hours, including evenings and weekends on rotation.

What We Offer
1: Competitive base plus commission on each completed booking you support to close.
2: Flexible remote work with clear, outcome-driven KPIs.
3: A paid 7-day trial to demonstrate speed, accuracy, and follow-through.
4: Growth path into Senior VA/Operations Coordinator as we expand across the UK.

To Apply


Email your CV to the CEO at ---------- a short video (up to 60 seconds) explaining your VA experience supporting sales/operations: tools you use, typical daily workflow, how you keep pipelines clean, and one example where your follow-through directly improved conversions.
Add a hyperlink to your LinkedIn profile if available. Applications without a video will not progress.
Job Types: Full-time, OJT (On-the-job training)