Client Success & Marketing VA (Real Estate Tech)

About Us

We’re a fast-growing digital branding company that helps real estate professionals modernize their online presence with websites, branding, and marketing tools. Our clients are real estate agents and brokerages who rely on us to make them look like top producers online.

We’re looking for a Client Success & Marketing VA to join our team and take ownership of keeping projects moving smoothly, supporting clients, and assisting with design and web updates. This role is critical for delivering an amazing client experience while freeing up our leadership team to focus on growth.

Responsibilities

****Client Support & Communication
- Send client reminders for missing assets (photos, copy, bios, etc.)
- Provide weekly status updates to clients using our project tracker
- Assist in onboarding clients smoothly after sales handoff

**** Web & Branding Support
- Upload and edit content in WordPress websites (text, photos, layout adjustments)
- Support creation of social media banners, guides, and light marketing collateral using Canva
- Help prepare client deliverables like email signatures, guides, and marketing templates

**** Project Tracking & Operations
- Keep client projects updated in our tracking system (ClickUp, Airtable, Trello, or similar — training provided)
- Document recurring processes and suggest improvements
- Support the Project Manager in keeping timelines on track

***** Requirements *****

* Experience in customer success, client support, or VA roles
* Proficient with WordPress (basic editing, no coding required)
* Strong with Canva (social banners, simple marketing assets)
* Comfortable with Google Workspace (Docs, Sheets, Drive, Gmail)
* An eye for design and attention to detail
* Willingness to learn basic real estate technology (IDX, CRMs, branding tools)
* Familiarity with ChatGPT or AI tools to speed up tasks
* Strong written English and professional communication skills
* Proactive, organized, and able to manage multiple projects at once

Nice-to-Haves (Not Required)

- Experience in real estate or with real estate technology platforms
- Knowledge of ClickUp, Airtable, Trello, or Asana
- Familiarity with basic graphic design beyond Canva

*** What We Offer ****

- Flexible, remote work
- Long-term growth opportunities as the company scales
- Training on real estate technology and branding best practices
- A collaborative, supportive team culture

How to Apply

Please submit:
1) A short intro about yourself and your relevant experience
2) Examples of Canva or WordPress projects you’ve worked on

Important: Please start your application with the word "Mango" so we know you read the full job description.