Dynamic Enthusiastic self started - Personal VA & Real Estate Property researcher

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TYPE OF WORK

Part Time

WAGE / SALARY

$185 per month + bonus / @15 hours

HOURS PER WEEK

TBD

DATE UPDATED

May 21, 2017

JOB OVERVIEW

Our company is looking for a dynamic, self starter and an EXCELLENT ENGLISH communicator and speaker to support our real estate and finance business in UK & India.
We have been established for 20 years in the UK market and looking to expand and grow teh business with talent pool that supports this.
This will involve searching property websites such as RightMove, Zoopla , OntheMarket etc. that meet our specified criteria.
We need the address for these properties collected and entered into a spreadsheet, then sent back to us here via email . Spreadsheet format will be provided.
Recent real estate/property research, internet data scrapping and mining, data analysis, personal email and typing / excel / word software/ is required.
Personal Marketing
Email management and admin.
Social media account management and review and screening .
Schedule and organize personal marketing advertising on a monthly basis to ensure constant personal marketing.
Locate vendors to produce and distribute marketing materials and request prices from them, assuring the best quality products for the best prices.
Maintain routine contacts with graphic designers, printers, mailers and other vendors to ensure that deadlines are met.
Keep track of production, billing and shipping dates for advertising materials such as flyer's and brochures.
Enter new contact names, address, and emails from information request, open house guest books and other sources in our database. Make address corrections as they are received in databases.
Track and execute a mailing schedule database to create merged letters and other correspondence.
Create marketing materials with agent such as writing copy for a newsletter or use pre-designed newsletter.
Respond to phone requests for information about your services by sending standardized packages of information.
Follow up on marketing materials with phone calls to make sure that customers received the letters and see if they are a current prospect for us to contact.

General office duties
Always consider prioritizing income generating task first before beginning routine paper work to insure income for both agent and assistant.
Keep Agent updated with all communication with clients to maintain continuity of communication between client, assistant and agent.
Plan all special projects with an action plan to assure there is a record of time and cost for all projects to be evaluated at the end of each year for the following year.

Prospecting
Develop prospects list - Locate addresses and phone numbers for targeted seller categories to use for direct mail. Scan the internet property databases for expired listings, research tax records for out of city owners, check local data sources & online newspapers for unrepresented sellers and search all possible media to find prospects for buying of selling.
Analyze market demographics to look for new niches. Contact local economic development councils or community groups to find demographic information about our community. Find who is moving in and who is moving out and what niche agent should focus on.
Create a warm call list from responses to mailings or other promotions. Return calls to all prospects even if they do not need agent's services right away but still send them information about agent.
**Record which marketing category or contact method netted a particular sale. This will allow agent to evaluate how much time and money was spent prospecting to each category vs. how much commission income was generated from transaction in that category within specific period.

Property Listing Support
Review and proofread all listings for corrections and make changes as needed.
Organize and send Just Sold and Just Listed cards for all listings to increase marketing exposure of property and agent and possibly increase listings in area.
Maintain photos in MLS and all websites. Ensure all photos are inputted and represent the property well. If photos do not represent the property well, notify agent right away.

Obtain feedback from all showings and forward to seller and agent. Keep a feedback log up to date. This will ensure good communication with client and help both client and agent suggest changes that may help client sell home faster.
Keep all price changes up to date in MLS, I-online and all websites to help maintain correct information for anyone who may see it, including agents at large, buyer, sellers and prospects.
Schedule weekly, monthly and quarterly ads in all advertising media for active listings to ensure clients receive all the advertising they were promised.
Assemble pre-listing and listing packets using our standard format. Listing packets and pre-listing packets to be ready at moments notice so that agent can list a home as quickly as client may need.
Review all ads after publication to check for errors or needed changes in the future to ensure we produce only quality media for both the client and the agent. The agent and assistant will strive to immediately correct errors if they occur, understand why the error occurred and take action so it does not occur again.
Make copies of all ads and send to sellers on a weekly basis so that clients know what is being done for them.
Design flyer's with in 48 hours of listing and deliver to each property with the following information: MLS report, property disclosure, lead base paint disclosure, city information, school information, business cards, etc........
Maintain signs and lock-boxes for all listings, including pending and solds, and final pick up.
Coordinate all listing items on listing checklist attached to ensure continuity and good communication between agent, client and assistant.
May be asked to role play with agent to practice a listing presentation to ensure listing presentation skills stay fresh and are presented with a high level of confidence and skill.
Closing Coordination
Coordinate all closings using the checklist attached to ensure continuity and good communication between agent, client and assistant.
Keep a contact record on forms provided on all buyers and sellers getting ready for closings.

Keep strict tabs on deadlines in contract including:
• Appraisal ordered
• Inspections deadlines
• Closing dates
• Occupancy dates

Double check that client submits all relevant paper work to loan officer, such as tax return employment verification and bankruptcy dispensations. Also to make sure both buyer and seller apply for loans and are approved for loans meeting the deadlines of their contracts.

Website & Social Media

Understand that 80% of home buyers started their search on the web last year. Therefore, the web is a very important tool in our real estate company. The web and agent website(s) must be monitored and maintained so that it is never outdated and always striving to be slightly ahead of what every prospect may need while searching for a property or agent.

Maintain all websites keeping property information and agent information current, ensuring that all prospects have the most up to date information available.

Capture all leads and disburse in a timely manner so all leads are contacted immediately.

Other website duties include:
• Making sure URL's to outside sources of information listed on websites have not ceased operations or changed addresses.
• Add new listings to the website, MLS and any other listing sites we use
• When homes are sold, delete listings from all listing websites
• Collect and add new content on a continual basis. Research and secure permission to use content such as real estate articles from local newspapers, national publications, links to local chambers of commerce or school districts as well as other content that may enrich the site.
• Respond to basic emails request for information in a timely manner. Create standardized email documents describing agent's services, a pre-listing package and instructions on how to locate your listings on the Web.

• Manage call forward/emails/ Incoming Calls (only when required)
• Be able to prioritize incoming calls and know how to handle different types of calls.

• Priority requests. These calls demand agent's immediate attention. This category might include repeat clients and buyers interested in high-priced properties. The assistant will forward these requests directly to agent and answer them as soon as possible, preferably within the hour.
• Personal response. This type of call also requires a direct response, but is not as time critical. This might include potential customers who want to make an appointment or who have in-depth questions about the home selling process. Everyone who requests a personal response should receive one. The agent should, however, respond to these messages as quickly as time permits, by the close of business the same day, if possible. If for some reason the agent can not call back, the assistant can call back and cover for agent until the agent can make the call.
• Informational response. The assistant can handle this type of call, which typically includes basic questions about agent's services, general information about the community, and requests for a basic listing sheet (if licensed) and brochure about a property. Use our standardized forms for letters and materials that address frequently requested information - such as the steps involved in selling a home - for assistants' use. Assistant to personalize letters with the requester's name and address using a mail-merge feature. The assistant can set up an automated response feature in agent's e-mail to send some types of information in response to certain key words in the subject line.


Event Planning

Organise & research holidays, personal diary management and events .
If agent wants to hold a seminar, sponsor a charity event or organize a past client get-together, event planning.

Seminars and conferences provide an excellent networking forum, boosting agent recognition within the real estate field. The assistant will keep an eye out for announcements in trade publications and on-line venues about trade events the agent might be interested in participating in. Once the agent is confirmed for the event, the assistant should handle logistics such as flight arrangements, accommodations and rental cars. The assistant also can let clients know when the agent will be out of town on a case by case basis.

If the agent is conducting an event on his/her own, the assistant can be responsible for coordinating these elements:
• Reserving a room and any equipment, such as sound equipment, that the agent or other presenters may need.
• Finding a caterer to provide refreshments. No matter how fascinating a speaker, the attendees will likely be grumpy without pastries and coffee.
• Sending announcements to local press to promote the event.
• Distributing invitations and following up with invitees.
• Securing the services of a photographer to capture the event for future promotions.
• Preparing materials for the presentation, such as copying handouts and arranging slides.
• Gathering feedback after the event through attendee surveys.

Administrative Duties

Coordinate mail flow by scheduling and tracking direct mailings to prospects and past clients.
Update mailing lists by adding new prospects and making address changes as needed.
Managing advertising production by keeping a log to ensure that advertising materials and related billing are mailed to printers and newspapers on a timely basis.
Proofread materials, such as advertising copy, personal letters to top clients and direct mail promotions, for content and clarity.
Coordinate appointment schedules for open houses, listing presentations, showings, closing meetings and other appointments. An assistant can call to remind clients and prospects of scheduled meetings and keep the agent informed of changes.
Maintain a document log for each transaction as a way of ensuring that necessary materials are being received and filed properly.
Act as an office manager by supervising other full- and part-time assistants and issuing progress reports as well as bookkeeping and payroll duties.
Run errands, such as putting up and taking down "For Sale" signs, picking up and dropping off contracts, and adding and removing lock-boxes.
Fulfil miscellaneous administrative tasks, such as ordering stationery and supplies, accepting deliveries, screening phone calls and making copies.
Follow up with buyers and sellers after the transaction to solicit feedback on the transaction experience.
Please READ & UNDERASTAND carefully the above requirement as we are looking to build up the hours and full time opportunity possibility with the right candidate given growth opportunity and to be a member of the TEAM and BUSINESS.
Please reply with your latest CV and achievements and how you feel you could help the business grow, as well as we help YOU grow.
CV alone will be rejected
Salary
$200 per month
Bonus
Based on your performance, accuracy, timeliness, delivery and company growth – reviewed 6 monthly and annual bonuses for HIGHEST performance rating.

Key Responsibilities Designation General Virtual Assistant with Real Estate Experience and know at least ONE of the task listed • Listing Coordinator • Marketing Coordinator • Transaction Coordinator • Utility Coordinator • Bookkeeper • Reimbursement Specialist • Pre-Listing Coordinator • BPO/MSR Coordinator • Property Preservation Specialist • Closing Coordinator • Closing Assistant Coordinator Key Qualifications • Must be proficient with MS Office Suite (Word, Excel, PowerPoint) • Secretarial administrative skills required (email, scheduling, bookkeeping,) • Good spelling, punctuation and grammar • Excellent English communication skills • Proficient with Goggle Suite (Gmail, Calendar, etc) • Time management skills required • Ability to work as part of a collaborative team remotely • Candidate must be very organized and detail oriented • Candidate must be service driven with excellent customer service skills • Creative problem solver and highly adaptable to client needs • With Real Estate Experience • At least 1 year of college or University course required • Preferred..candidates who specialize in the administrative components of marketing and database management/IT Support. Required Technical Requirements • Personal Computer Computer Processor: at least Dual Core Processor Computer Memory: at least 2.00 GB RAM • Internet Speed 2 MBPS plan or higher primary connection 1 MBPS or higher backup connection • A quiet work environment , whatsapp & skype

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