Sales & Operations Support

We’re looking for a full-time, detail-oriented Virtual Assistant to support multiple divisions of our business in sales, customer service, and operations. This role is the central point of coordination between teams, keeping communication clear, tasks organized, and projects moving forward. Your work will help our Business Development Reps focus on selling by managing the day-to-day administrative and operational workload.
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What You’ll Do
Sales & Quoting Support
• Monitor sales inboxes across divisions and ensure requests are handled quickly.
• Enter quote requests into our ERP system and assign them to the appropriate sales rep.
• Create and organize quote folders and documentation in SharePoint.
• Keep status notes for quotes, orders, and POs current in Sage.
• Run daily reports to monitor quote lead times and flag bottlenecks.
• Follow up with customers on open quotes.
Customer Service & Operations
• Support outside sales reps with quoting, order entry, and shipping follow-up.
• Source materials and request quotes from vendors.
• Assist with PPAP documentation (training provided if needed).
CRM & Data Management
• Maintain and update Salesforce CRM records for accuracy across divisions.
• Run monthly reports for staff meetings.

What We’re Looking For
• 1–2 years of experience in admin, customer service, or inside sales support (B2B/manufacturing a plus).
• Strong communication skills and a customer-first approach.
• Highly organized, detail-oriented, and able to manage multiple priorities across divisions.
• Proficiency in Salesforce, SD-1ERP, EVO ERP, Microsoft Office, and SharePoint (or ability to learn quickly).
• Self-motivated, proactive, and comfortable working independently in a fast-paced environment.
• Available to work full-time during U.S. business hours.
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This is a remote, full-time contractor position with the potential to grow as our business continues to expand. We’re looking for someone who is reliable, efficient, and thrives on keeping teams connected and workstreams running smoothly.