Bilingual Client Care Administrator

Job Title: Bilingual Client Care Administrator (Remote, Part-Time)
Job Type: Part-Time (20 hours per week)
Compensation: $8-12/hour (USD)
Schedule: Fixed Schedule, 10:00 AM - 2:00 PM OR 9:00 AM - 1:00 PM CST (Central Standard Time)

About Us:
At Blue Kite Wellness, we are a trauma-informed, family-focused mental health practice dedicated to supporting children, teens, and families through emotional and behavioral challenges. We believe healing begins with compassionate, accessible, and relationship-centered care. We’re also deeply committed to the well-being of our team, offering a supportive, flexible, and inclusive work environment.

Role Overview:
We are looking for a Bilingual Client Care Administrator to join our remote team on a part-time basis. The ideal candidate will be compassionate, detail-oriented, and passionate about supporting families through administrative and client-facing tasks. This position is perfect for someone who values relationship-centered care and enjoys working in a flexible, remote environment.

This role requires Spanish-speaking skills, as you’ll be working directly with Spanish-speaking families. You’ll also need to be available to work the CST (Central Standard Time) schedule.


Key Responsibilities:

Provide bilingual (Spanish/English) communication with families, including handling cold calls, appointment setting, and client coordination.

Manage administrative tasks like scheduling, data entry, and document management.

Offer top-tier customer service, ensuring that clients’ needs are met with empathy and professionalism.

Assist with marketing support, helping promote the practice’s programs and services to the community.


Requirements:

Bilingual (Spanish/English) with excellent communication skills (both written and verbal).

Experience in medical office settings with scheduling and client communication is a plus.

Familiarity with EHR systems (TherapyAppointment), CRM tools (RingCentral), and Microsoft 365.

Comfortable with tools like Jotform and Excel.

Strong organizational skills and attention to detail.

Ability to work independently in a remote, flexible work environment.

Available to work CST (Central Standard Time) schedule.


Who You Are:

Warm, engaging, and friendly personality with a natural ability to connect with clients.

Outgoing and compassionate, with a strong desire to support families through a trauma-informed approach.

Well-organized with a high attention to detail, and can handle multiple tasks efficiently.


Additional Information:

Start Date: ASAP

Hourly Rate: $8 - $12 USD per hour (commensurate with experience)

This is a remote role; candidates must be available to work the CST (Central Standard Time) schedule.


We are an Equal Opportunity Employer, committed to creating an inclusive environment for all employees.


If you’re excited about supporting families with a trauma-informed approach and would like to make a meaningful impact, we’d love to hear from you!


How to Apply:
Please send your resume and a brief cover letter explaining why you’d be a great fit for this position.