Clinical Admin Support

Position Type: Independent Contractor (40 hours/week)

Schedule: Must have a flexible schedule to work mornings, afternoons, and evenings as needed, Monday–Friday, and 2 Saturdays a month

Key Responsibilities:

Call and text new referrals to initiate the intake process and provide information about services
Contact existing and new clients regarding insurance verifications and benefits
Schedule new and existing client appointments
Review and ensure completion of client consent forms and required documentation
Process and collect payments from clients as needed
Maintain accurate and timely records of all communications and updates in our system
Communicate professionally and respectfully with clients, providers, and the team

Qualifications

Prior experience in customer service, administrative support, or healthcare/mental health setting preferred
Strong verbal and written communication skills
Comfortable using phone, text, and email for client communication
Highly organized with attention to detail
Ability to manage confidential information in compliance with HIPAA
Self-motivated and reliable, able to work independently with minimal supervision
Basic proficiency with scheduling and client management software (training provided)
Comfortable using the Google Drive

Compensation & Hours:

This is an independent contractor role, paid hourly
40 hours per week
Must be available to work some mornings and afternoons, Monday–Friday