Customer Service Manager

WHO ARE WE

We are a growing US online e-commerce company who is looking for an Assistant and Customer Service Representative based in the Philippines.

QUALIFICATIONS:

Must be strong at reading, writing and communicating in the English language;
Since this is a work from home position, must have your own computer with a headset and a reliable internet signal;
Also, must be patient and like working with people and helping customers with any questions that they may have :)
Must be able to write simple product copywriting;
Must be able to do some simple graphic work. For ex. combining 2 pictures to look like 1 image;
Candidate must possess strong organizational skills;
Must be able to work independently without supervision after instructions are provided;
Must also be comfortable with working in a team environment.
Must be proficient using google docs, sheets, slides.

GOOD TO HAVE QUALIFICATIONS:

Since graphic work is needed, microsoft powerpoint, photoshop or gimp app experiences is a plus. Current accessibility to these apps are a plus plus.
Past Customer Service Representative experience, that is a plus.
Previous FB page moderator experience is a plus
Knowledgeable in instagram posting is a plus

Here is a list of expected responsibilities: (please note, all training will be provided but past experience is an asset).
New product researcher
New product addition into system
Copywriter
Simple Graphic work
Facebook page moderator
Customer service rep
Social media rep

COMPENSATION:
Pay starts at $2 USD per hour and increasing from there overtime. 13th month is paid.

Please provide resume along with past and present work experience and current education level.

Also, please include the work “I’m Excited” as the first line in your response along with what makes you the best choice to hire.

Any submission missing any of the above items will not be considered for the position.

Thank you and we look forward to hearing from you!