Medical Records Custodian

Medical Records Custodian (Virtual, Part-Time, 20–30 hrs/week)

The New York Injury & Malpractice Law Firm, P.C. is growing. Our purpose—Stopping Medical Injustice—drives everything we do, and we’re looking for a Medical Records Custodian to power our litigation team by getting the right records, fast, and organizing them flawlessly.

What you’ll do

• Request, obtain, and track medical records and imaging from hospitals, clinics, and third?party vendors using HIPAA authorizations (and subpoenas when needed).

• Follow up relentlessly to resolve denials, accelerate slow providers, verify date ranges, and secure certified/complete sets (including billing records).

• Log and label everything in our case?management system (SmartAdvocate experience is a plus) using a standardized naming/labeling workflow for quick retrieval.

• Quality?check records for completeness, legibility, certification, and gaps; reconcile invoices; track costs; and escalate issues promptly.

What you bring

• Personal injury / medical malpractice experience preferred.

• Proven persistence with providers, superb attention to detail, and strong written/phone communication.

• Comfort with case?management software (SmartAdvocate preferred), PDFs, spreadsheets, and basic medical terminology.

• High integrity with HIPAA compliance and confidential information.

Schedule & location

Part?time (20–30 hours/week). Work schedule set during standard business hours; flexibility available to meet case needs.
Why join us

• Mission?driven team fighting for patients and families.

• Tight?knit, collaborative culture with clear processes and high standards.

• Meaningful, measurable impact on real cases and real lives.

How to apply


Email your resume (and a brief note about a tricky records request you successfully solved) to ---------- with the subject line: “Medical Records Custodian – Your Name.”