Intake Specialist

Job Description:

We are seeking a detail-oriented Intake Specialist to be the first point of contact for potential clients. You will handle inbound calls, collect essential case details, and ensure accurate documentation to pass along to the legal team.

Responsibilities:

Answer and manage inbound calls during graveyard shift hours.
Accurately document client information and case details.
Screen potential clients for eligibility.
Provide excellent customer service and follow-up as needed.

Qualifications:
Previous intake or call center experience preferred.
Strong communication and listening skills.
Organized and detail-oriented.
Comfortable working in a fast-paced legal environment.


Please note that this is a graveyard shift, and the rate for each position will be discussed during the interview.
Applicants may submit the updated resume and portfolio, using the subject line: LEGAL VA – [Position Applying For].

For positions that involve phone calls, applicants should also include a brief voice recording. Goodluck!