Outbound Caller & Email Support (Philippines – Midnight Shift)

Outbound Caller & Email Support (Philippines – Midnight Shift)

Shift: 7:00 AM – 12:00 PM CST (Central Standard Time)
Location: Remote – Philippines
Employment Type: Full-time / Contract

Job Overview

We are seeking a dedicated Outbound Caller & Email Support Specialist to perform lead generation and client outreach for our U.S.-based business. This role requires making 50 completed calls per day (completed = direct conversation with a contact, not just voicemail). You will also be responsible for sending follow-up emails and maintaining accurate call logs.

Key Responsibilities

Make 50 completed outbound calls per day to potential clients.

Engage in professional conversations that follow provided scripts and guidelines.

Send follow-up emails as required after each call.

Maintain records of calls, outcomes, and next steps in company systems.

Adhere to shift schedule: 7 AM – 12 PM CST (8 PM – 1 AM Philippines time).

Meet daily and weekly performance targets without exception.

Requirements

Located in the Philippines with ability to work a midnight shift.

Strong English communication skills (spoken and written).

Reliable internet connection and headset for clear calls.

Organized, self-disciplined, and able to meet strict daily targets.

Experience in outbound calling, customer service, or lead generation preferred.

Compensation & Conditions

Payment is fixed upon agreement. No requests for increases will be accepted after the contract is signed.

Performance will be reviewed regularly. Consistent failure to meet the 50 completed calls per day requirement will result in termination.