Virtual Assstant - Phone Recruiter (participant recruitment specialist for market research firm)

Focus Insite, a two-time Inc. 5000 winner, ranked #6 on the Soaring 76, and voted one of the Best Places to Work, is growing again! Our mission is simple but powerful: “Improve Lives Daily. ” We’re looking for a motivated, personable Phone Recruiter to join our high-performing team.

•Why Work With Us?•
At Focus Insite, we take pride in our people and our culture. Be part of our STRONG TEAM. We offer training, upward mobility, and a collaborative team environment where you’ll work side-by-side with our Project Managers and Assistant Project Managers.

You’ll be given a company-supplied laptop, and you’ll also become part of our strong culture that includes weekly all-hands calls every Tuesday at 11:11 AM—a tradition that keeps us aligned and connected.

•What You’ll Do•
As a Phone Recruiter, you’ll:

- Call and screen applicants who have already applied to our paid studies
- Use provided screening sheets to qualify participants
- Email, call, and sometimes persuade people to take part in research studies
- Track your progress and performance against clear KPIs:
- Number of calls made per hour
- Number of recruits scheduled per hour
- This isn’t cold-calling—you’ll be connecting with people who already want to participate. Your job is to ensure they’re a great fit and get them scheduled.

• Hours & Growth •

- Schedule: Monday–Thursday, 10:00 AM – 4:30 PM; Friday, 10:00 AM – 4:00 PM (32 hours per week). Occasional after-hours or weekend work may be required depending on project needs, but the standard schedule is 32 hours per week.

- Career Growth: Plenty of opportunities for advancement in a fast-growing, innovative company

•Who You Are•

- Friendly, professional, and confident on the phone
- Organized and detail-oriented
- Comfortable with technology (email, CRM systems, spreadsheets)
- Motivated by performance goals and team success
- Excited to grow in a company that values its people
- Excellent time management and organizational skills
- Strong interpersonal skills; ability to handle objections and rejection professionally
- Customer service mindset with focus on both candidate and client experience
- Patience and empathy when engaging with diverse candidate backgrounds
- Ability to work in a fast-paced, target-driven environment
- Self-motivation and resilience under pressure
- Strong attention to detail and follow-up

•Our Culture: We Hire by Character, Not Just Skill•
At Focus Insite, we live by our STRONG TEAM values:

- Strong: Thrive under pressure
- Think Big: Solution-oriented mindset
- Relationships: Built on trust and respect
- Own It: Proactive and accountable
- Nurturing: Encouraging teamwork and supporting each other
- Growth Mindset: Always leveling up
- Tenacity: Persistence in every challenge
- Enthusiasm: Positive vibes only
- Attitude: See possibilities, not problems
- Motivation: Internally driven

Apply using this form: ----------

Your application will not be considered without a 3-minute Loom video answering these questions:

1. Why are you excited about this role?
2. What makes you uniquely qualified?
3. Describe a time you solved a problem creatively.
4. What makes you a great communicator?

Ready to be part of a team that’s improving lives daily and building something special? Apply now and start your journey with Focus Insite.