Marketing Specialist

About Us
---------------------
Assembly ( ---------- ) is looking to hire a marketing and support specialist. We’re a fast-growing SaaS company helping businesses manage their social media more efficiently. Our product is used by startups and enterprises alike. We’re a small, global team that values clear communication, ownership, and continuous improvement.

We’re now looking for a Marketing & Customer Support Specialist that can help us with marketing efforts and help our users. Someone who’s detail-oriented, resourceful, proactive, and excited to help customers succeed.

Responsibilities
------------------------
- Write and publish SEO articles to our website blog
- Manage LinkedIn outreach and DMs via Heyreach
- Maintain and update an online resource of viral LinkedIn posts
- Maintaining and updating a knowledgebase of help desk articles
- Responding to customer support chat inquiries


What We’re Looking For
------------------------
Excellent written English (clear, concise, and friendly tone)
Detail-oriented and takes pride in their work
Strong problem-solving skills and ability to troubleshoot
Comfort with SaaS tools (Intercom, Slack, help desk software, file compression tools)
Working hours ~9-5 CST (open to part time as well)
Bonus: Experience in social media tools or previous marketing or customer support roles

Why Join Us?
------------------------
Competitive pay: $1,000 - 1,200/mo for full-time, or pro-rated for part time roles.
Work with global SaaS clients, including enterprise-level businesses
Career growth: Exposure to support, operations, and product and as the first customer support hire a chance to expand your responsibilities as we scale
Remote-first culture: Flexible, supportive, and collaborative.


How to Apply
------------------------
Send over:
1. A short intro about yourself (why you’d be a great fit)
2. Your resume (with relevant customer support experience)
3. Your LinkedIn profile
4. A quick note on your favorite SaaS product and why you like it
5. Your experience with SEO article writing from 1-10
6. Your experience with Customer Support from 1-10