Shopify Operation Specialist

Job title: Shopify Operation Specialist
Location: Philippine
Job Type: Full-time,
Salary: Commensurate with experience
Key Responsibilities:
1. Setting up Shopify stores from scratch (0–1), such as product listing, homepage design, page optimization, and campaign planning to ensure smooth site operations.
2.Store Management:
-Oversee the day-to-day operations of the Shopify store.
-Ensure that products are added to the store, including descriptions, images, and pricing.

-Perform regular website maintenance and product updates.

3.Product Listings & Catalog Management:
-Create, manage, and optimize product listings, ensuring accuracy and compelling content.
-Organize product categories and collections for a seamless shopping experience.
4.Order Management:
-Manage order processing, including tracking, customer inquiries, and returns.
-Coordinate with the fulfillment team to ensure timely shipping and delivery.
-Customer Experience:
-Monitor customer reviews and feedback, responding to inquiries in a timely and professional manner.
-Ensure the site’s navigation and user experience are optimized for ease of use and conversion.
5.Performance Analysis & Reporting:
-Use Shopify analytics and Google Analytics to track store performance, sales trends, and customer behavior.
-Provide monthly reports on sales, traffic, and other relevant metrics.
6.SEO & Marketing:
-Assist in implementing SEO strategies to increase organic traffic.
-Work with the marketing team to execute campaigns, promotions, and product launches.
-Communicate with the customer service team to resolve issues efficiently.

Requirements
1. 1–3 years of experience in building and operating independent e-commerce websites (Shopify or other platforms), with hands-on knowledge of Shopify operations.
2.Strong data analysis skills, with the ability to optimize operations through data-driven insights.
3.Detail-oriented, highly reliable, responsible, and with a strong sense of professionalism.