Client Success & Digital Operations Coordinator

Please email ---------- if you are interested and please include your CV, thank you

We are looking for a friendly, detail-oriented, and proactive Digital Operations Coordinator to support our growing team. This role combines daily operational tasks with client support and communication, ensuring everything runs smoothly across our business.

Responsibilities include:

Updating daily summaries (AP, AR, pending product, collections, etc.)

Submitting sales and product matrices

Tracking parcels and confirming deliveries

Confirming payments and updating COGS tabs

Managing and pushing media updates (CRM-specific, strategy support)

Double-checking outputs, bookings, and product records for accuracy

Supporting client communication: listening to requests, updating their summaries, confirming transactions, and ensuring a positive client experience

Coordinating with internal team to keep tasks on time and organized

Skills & Qualities:

Strong written and spoken English (clear, friendly, professional)

Highly organized and detail-focused

Tech-comfortable (CRM, spreadsheets, task management tools)

Friendly, relatable, and accommodating personality — clients should feel heard and supported

Reliable, proactive, and efficient with task execution

Comfortable with recurring daily tasks and also flexible for new requests

Perks:

Work from home (remote role)

Long-term, stable position with opportunity to grow into senior operations / account management role

Supportive team environment

Wage/Salary Per Month

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Contact Person =

Mitch