Marketing & Customer Support Specialist

About Us
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Assembly ( ---------- ) is looking to hire a marketing and customer support specialist. We’re a fast-growing SaaS company helping businesses manage their social media more efficiently. Our product is used by startups and enterprises alike. We’re a small, global team that values clear communication, ownership, and continuous improvement.

We’re now looking for a Marketing & Customer Support Specialist that can help us with marketing efforts and help our users. Someone who’s detail-oriented, resourceful, proactive, and excited to help customers succeed.

Responsibilities
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- Write and publish SEO articles to our website blog
- Manage LinkedIn outreach and DMs via Heyreach
- Maintain and update an online resource of viral LinkedIn posts
- Maintaining and updating a knowledgebase of help desk articles
- Responding to customer support chat inquiries


What We’re Looking For
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Excellent written English (clear, concise, and friendly tone)
Detail-oriented and takes pride in their work
Strong problem-solving skills and ability to troubleshoot
Comfort with SaaS tools (Intercom, Slack, help desk software, file compression tools)
Working hours ~9-5 CST (open to part time as well)
Bonus: Experience in social media tools or previous marketing or customer support roles

Why Join Us?
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Competitive pay: $1,000 - 1,200/mo, with the opportunity to grow
Work with global SaaS clients, including enterprise-level businesses
Career growth: Exposure to support, operations, and product and as the first customer support hire a chance to expand your responsibilities as we scale
Remote-first culture: Flexible, supportive, and collaborative.


How to Apply
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Please fill out the Google Forms here: ----------