Customer Service & Logistic Tracker for E-commerce business

1. Do you have experience with eCommerce Businesses?
2. How proficient are you in English?
3. How many hours a day are you available to work?
4. Do you expect to take any days off during the week?
5. Do you expect to take any days off for holidays?
6. Have you ever used customer support management software such as Zendesk?
7. What is your average response time per email?
8. What makes you the best candidate for this job?
9. Do you have any referrals from past employers?
10. Are you interested in moving towards a management position down the road?
11. Are you interested in building out your own agency?
12. What is an example of how you saved an order from refund?
13. What is an example of how you messed up customer service inquiry? And what did you
learn from that experience?
14. How do I know I can trust you?
15. How well do you work with others collaboratively?