Bilingual Maintenance Coordinator Wanted - Must be fluent in Spanish (written and verbal)

We are a vertically integrated real estate company based in Dallas, TX that owns and self-manages a portfolio of value-add multifamily apartment communities. We are looking for a highly organized, proactive, bilingual Remote Maintenance Coordinator to oversee and drive the success of our maintenance operations.

What You'll Be Responsible For

• Daily Maintenance Oversight
o Review and prioritize work orders
o Assign tasks to the appropriate field personnel and track completion
o Maintain updated work orders status boards
o Lead daily huddles to drive focus and alignment
o Serve as the key liaison between the CEO and the field teams

• Project Management & Task Follow-Through
o Create and maintain task plans, timelines, and checklists for ad-hoc projects (e.g., pest control, tool audits, preventive maintenance schedules)
o Monitor progress, hold team members accountable, and ensure nothing slips through the cracks
o Flag delays, bottlenecks, or resource needs early

• Vendor and Material Coordination
o Order tools, equipment, and materials as needed
o Communicate with external vendors or contractors

• Resident Satisfaction & QA
o Review post-work surveys to residents for quality control
o Follow up on concerns and identify recurring issues or process breakdowns

• Turnover & Inventory Management
o Maintain updated turn boards and coordinate unit make-readies after move-outs
o Track inventory of tools and supplies across properties

• Process Development & Reporting
o Draft, update, and organize SOPs and maintenance protocols
o Prepare daily reports leadership
o Prepare presentations for the leadership
o Identify ways to improve operational workflows, scheduling systems, and communication

Who We’re Looking For
• College degree required
• Fluent in English and Spanish (both verbal and written)
• Proven project management mindset: Can juggle multiple tasks, plan timelines, follow up, and drive resolution independently
• Tech-savvy with strong skills in:
- Typing, data entry, and written communication
- Microsoft Office (Excel, Word, PowerPoint)
- Zoom and online collaboration tools
• Detail-oriented, highly organized, and naturally proactive in identifying and resolving issues
• Experience in property operations, project coordination, or maintenance administration is a major plus

Tools We Use
• ResMan, HappyCo, Elise AI for property and maintenance management
• Microsoft 365 (Excel, Outlook, PowerPoint)
• Zoom

To apply, please begin your application message with a sentence that clearly states your level of fluency in Spanish. Applications that do not include this will not be considered.