Remote Customer Service Representative (Night Shift – Canadian Time)

We're looking for a full-time Customer Service Representative to join our remote team. You’ll be handling email chat and phone calls inquiries, following up on orders and deliveries, and helping our clients with their print projects. No graphic design experience required.

WORKING HOURS
9:00 PM - 1:00 AM / 2:00AM - 6:00 AM Philippine time (night shift)
Equivalent to 9:00 AM – 6:00 PM EST (Toronto time)

Monday to Saturday

SALARY:
24,000 PHP/month
Payment: PHP 12,000 on the 15th and PHP 12,000 on the last day of each month.
(Paid via Wise or Remitly, always on time)

DUTIES & RESPONSABILITIES:
°Respond to customer emails and chat support tickets
°Track and follow up on order statuses and shipping updates
°Communicate clearly with production team and escalate issues
°Organize and verify artwork files (no editing or design required)
°Maintain accurate records of client communications and orders

REQUIREMENTS:
°Excellent written and spoken English skills (must be fluent).
°At least 1 year of experience in customer support or virtual assistance
°Reliable internet connection and quiet home workspace
°Highly organized and detail-oriented
°Willingness to work night shift

HOW TO APPLY:
Please send us your resume