Remote Appointment Setter - Outbound Calls

About the Company
We are a fast-growing company in the pavement assessment and maintenance industry, dedicated to helping property owners and businesses maintain safe, high-quality surfaces. Our team is passionate about delivering top-tier solutions, and we are looking for an Appointment Setter to play a key role in our sales process.
About the Role

The Appointment Setter is responsible for outbound prospecting, lead generation, and scheduling pavement assessments with commercial property owners and facility managers. This role directly contributes to sales growth by ensuring a steady pipeline of qualified appointments that lead to service quotes and closed deals. Additionally, you will assist in drafting pavement assessment reports, ensuring accuracy and completeness in post-site evaluations.

Key Responsibilities

Daily Tasks:
Conduct outbound calls to potential clients, introducing them to our pavement assessment services
Respond to inbound inquiries and follow up on leads to schedule appointments

Weekly Tasks:
Strategically schedule pavement assessments with decision-makers
Collaborate with the sales team to ensure seamless transitions from assessment to proposal

Monthly Tasks:
Draft comprehensive pavement assessment reports following field evaluations
Prepare and review performance metrics, tracking outbound calls, appointments booked, and conversion rates
Performance Metrics
Lead Indicators (Proactive Measures for Success):
Outbound calls: Maintain a high volume of strategic outreach to qualified prospects
Quality of conversations: Ensure effective engagement and communication with potential clients
Appointment conversion rate: Monitor the efficiency of turning calls into scheduled assessments
Client relationship development: Foster strong connections to improve long-term success rates
Lag Indicators (Results & Impact):
Appointments booked: Reflects the effectiveness of lead generation efforts
Assessments converted to sales: Measures how successfully booked assessments lead to revenue
Timeliness and accuracy of reports: Ensures all assessments are well-documented for the sales team
Client satisfaction and feedback: Tracks the overall experience of customers throughout the process
What We’re Looking For

Proactive mindset: Takes initiative and seeks out opportunities

Results-driven: Motivated by goals and consistently strives to exceed them

Excellent communicator: Engages prospects, builds relationships, and presents value clearly

Highly organized: Manages follow-ups, schedules appointments efficiently, and meets deadlines

Adaptable and resilient: Thrives in a fast-paced environment and embraces new challenges

Team-oriented: Works closely with sales and leadership to drive company success

Why Join Us?

Be part of a growing company with opportunities for advancement
Competitive base salary plus performance-based bonuses
Work in a high-impact role where your efforts directly drive business success
Remote position with flexibility and autonomy

Apply Today
If you’re a motivated sales professional who excels in outbound prospecting and appointment setting, we want to hear from you. Apply now and take the next step in your career.

Application Instructions (Please Read Carefully):
To be considered for this position, you must follow these instructions exactly:

1. Begin your application with the word “Rhino.”
2. Tell us your favorite productivity tool and why you like it.
3. Attach or link a short video (1 minutes) where you introduce yourself, share your background, and tell us why you think you’d be a great fit for this role.