Virtual Assistant (Fluent English, Admin & CRM Support)

Select School of Performing Arts is a fast-growing performing arts school offering dance, drama and music classes across 35 venues and have a team of 25 teachers with a Director, Manager and Senior Leadership Team. We are looking for a reliable and detail-oriented Virtual Assistant to support our team with day-to-day admin, email management and CRM tasks. We are a fun and supportive team who are looking for an enthusiastic and organised individual to join us!

Role Overview
The successful candidate will be fluent in written English, highly organised, and comfortable using online systems. You will be responsible for ensuring smooth communication with parents, accurate record-keeping, and consistent follow-up on leads and billing.

Key Responsibilities
* Respond promptly and professionally to emails (using Outlook and webmail).
* Follow up with new leads from our paid ad campaigns.
* Manage our CRM system (Class Manager):
* Generate invoices and send payment links.
* Update registers daily and send them to schools each morning.
* Ensure all student and payment records are accurate.
* Updated website with changes
* Create clear spreadsheets to track tasks, deadlines, and progress.
* Email parents regarding failed payments and billing enquiries.
* Support the management team with other administrative duties as needed.

Requirements
* Fluent written and spoken English.
* Previous experience using Outlook, webmail, and CRM systems.
* Excellent attention to detail and organisational skills.
* Ability to work independently and meet deadlines.
* Confident in handling email communication with parents and schools.
* Proficient in Excel/Google Sheets.

Hours & Pay
* Full time, remote role (must be available Monday - Saturday 9 - 5 UK Time)
* Competitive hourly rate, dependent on experience.
How to Apply?Please send your CV and a short cover note explaining your experience with email management and CRM systems to ----------
To show your English skills we would like you to tell us a story about your childhood! (Do not use chat gpt!)