Compliance Officer

Compliance Officer – Vendor Documentation & Communication
Location: Remote | Full-Time

Company Overview:
We are a fast-growing nationwide operating facility maintenance company expanding our operations and vendor network. To support this growth, we are seeking a proactive and detail-oriented Compliance Officer to help manage and maintain vendor compliance, focusing on document collection, communication, and data tracking.

Job Description:
Our Compliance Officers play a key role in ensuring our vendors meet company requirements and legal obligations. This includes collecting and reviewing their Certificates of Insurance (COIs), verifying documentation such as W-9s, contracts, and licenses, maintaining digital records, research and hiring new potential vendors, and professionally communicating with vendors via email and phone. You will collaborate closely with our operations team and coordinator to ensure all vendors are in good standing before being assigned to projects.

Responsibilities:
- Request, review, and track compliance documentation from vendors, including COIs, W-9s, and signed agreements
- Communicate with vendors via phone and email to follow up on missing or expired documents.
- Maintain organized and up-to-date digital records using Google Sheets and document management software.
- Flag non-compliant vendors and coordinate appropriate next steps with the internal team.
- Provide clear and professional responses to vendor inquiries about insurance and compliance requirements.
- Coordinate internally with the onboarding and dispatch teams to ensure compliance standards are met before vendor assignment.
- Draft and send well-written, professional emails to vendors and partners.
- Support general vendor onboarding and assist with updating compliance procedures as needed.

Requirements:
- Professional and clear communication skills in English (written and spoken)
- Proficiency in Google Sheets or Excel (data entry, tracking, and filtering)
- Experience using cloud-based document management systems (e.g., Google Drive).
- Ability to write and respond to professional emails with clarity and a customer-service tone.
- Strong attention to detail, organizational skills, confidence and follow-through.
- Comfortable making follow-up calls and explaining document requirements clearly.
- Experience in customer service, administrative support, or vendor coordination roles would be a plus

Preferred but Not Required:
- Familiarity with vendor compliance processes and COI / W-9 documentation.
- Experience working with vendors or subcontractors in fields like construction, maintenance, logistics, e-commerce.
- Knowledge of insurance types (e.g., General Liability, Auto Liability, Workers’ Compensation) is a plus.

Training and support will be provided to ensure your success in the role.

If you're organized, communicative, and ready to be a reliable point of contact for vendor compliance operations, we’d love to hear from you.

You can apply directly to:
Christin Corneal
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