Remote Project Coordinator & Client Success Assistant

About Us

Moolou Vision is a creative content & video production company based in Atlanta, GA. We produce branded campaigns, social-first content, and multi-platform video assets for nonprofits, businesses, and influencers. Our work helps clients show up consistently, grow their audience, and tell their story with impact.

We’re looking for a Remote Project Coordinator & Client Success Assistant to keep our business organized and clients supported. You’ll handle scheduling, client communication, pipeline updates, and production coordination. You will not handle financial accounts or invoices — your role is strictly communication, coordination, and keeping projects on track.

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What You’ll Do

Client Communication
• Act as the day-to-day point of contact for clients after contracts are signed.
• Schedule discovery calls, shoots, and follow-ups (via Google/Calendly).
• Send recap emails after calls and shoots with clear next steps.
• Send reminders for deadlines (draft reviews, shoot prep, approvals).
• Provide project updates so clients feel supported and informed.

Sales & Pipeline Support
• Maintain lead tracker spreadsheet (Google Sheets).
• Draft follow-up messages to prospects using approved templates.
• Prep client briefs and call notes for Lafayette.
• Flag when it’s time for proposals or next steps (Lafayette handles sending).

Production Support
• Build and maintain deliverables tracker (Asana/ClickUp).
• Confirm shoot-day logistics with Lafayette (location, time, crew).
• Organize shot lists/checklists before filming days.
• Track edits, drafts, and revisions through completion.

Marketing Support
• Organize testimonials, BTS content, and case studies.
• Draft 1–2 social media posts per week for Lafayette to review.
• Keep marketing assets organized for quick access.

Top 3 Skills We’re Looking For
1. Client Communication – clear, professional English writing and a friendly tone that builds trust.
2. Organization & Time Management – you can juggle multiple projects and deadlines without dropping details.
3. Proactivity – you don’t wait for instructions; you anticipate needs, send reminders, and keep everyone on track.

Desired Qualifications
• Strong written English (emails, recaps, scheduling)
• Familiar with project management tools (Asana, ClickUp, Trello)
• Comfortable with Google Workspace (Docs, Sheets, Calendar)
• Prior experience in client-facing roles is a big plus