Receptionist

We are a busy dermatology clinic based in Flint, Michigan, looking for a reliable and professional Virtual Receptionist to join our team. This is a full-time, remote position working 8:00 AM to 5:00 PM EST (8:00 PM to 5:00 AM PH time), Monday through Friday.

Your primary role will be calling patients to confirm or reschedule appointments, and scheduling patient referrals with other clinics or specialists. You’ll be the friendly voice of our clinic, helping ensure our schedule runs smoothly and our patients feel cared for and informed. You will use our VoIP phone system, Electronic Medical Records (EMR) software, and Google Sheets to manage schedules and track referral activity.

To succeed in this role, you must have excellent spoken English, a professional and friendly phone demeanor, and strong attention to detail. Prior experience in a healthcare or medical setting is preferred but not required. You should be highly organized, proactive, and comfortable working night shifts consistently. A fast, reliable internet connection and a quiet home office setup are essential.

Requirements:
• Excellent spoken English
• Experience with VoIP, Google Sheets, and EMR systems (preferred)
• Prior healthcare admin or customer service experience (preferred)
• Ability to work PH night shift (8 PM – 5 AM PH time)
• Fast, reliable internet and quiet work environment

If you’re a detail-oriented and compassionate communicator who wants to support patients in a meaningful way, apply now with your resume and a short voice recording introducing yourself!