Phone and Technical Support Specialist (Full-Time, 25600 PHP/Month)

About Us
We are a growing small business, and this is our first time hiring on OnlineJobs.ph! We’re excited to find a dedicated tea ---------- mber to join us for the long term. As we scale, we’re committed to promoting and rewarding our employees, growing together as a team.

Job Description
We’re seeking a full-time Phone and Technical Support Specialist to support our business operations. This role is split evenly between:
• Phone Support (50%): Providing excellent customer service and technical assistance over the phone to tea ---------- mbers calling from various job locations.
• Data Entry (50%): Using Excel and Google Sheets to input and manage data, often based on information provided by tea ---------- mbers during calls. 42

Skills Required
• Fluent English Speaking: Clear and professional communication for phone-based customer and technical support.
• Excel/Google Sheets Experience: Intermediate skills in data entry, organizing spreadsheets, and basic formulas (e.g., SUM, VLOOKUP). 17
• Phone/Technical Support: Ability to troubleshoot basic technical issues and provide friendly, patient customer service.

Utilities Needed
• Strong Internet Connection: Reliable high-speed internet with a backup location (e.g., coworking space or secondary connection) required. 83
• Webcam: Required for occasional video calls; we can provide one if needed.
• Personal Computer: A reliable computer suitable for data entry and communication tasks.

Job Details
• Position: Full-Time (40 hours/week, flexible schedule aligned with U.S. business hours).
• Pay: 25,600 PHP/month. 29
• Start Date: ASAP.

Why Join Us?
As a first-time employer on OnlineJobs.ph, we’re excited to build a strong, collaborative team. We value loyalty and are committed to supporting your growth as our business scales. 64

How to Apply
When applying, in the subject line, include the sum of the five random numbers scattered throughout this posting (e.g., “Sum = 233”). This ensures you’ve read the job description carefully. We look forward to reviewing your application and growing together!