Amazon Client Success Manager

Amazon Client Success Manager / Client Relations Manager (Remote, Full-Time)
Work From Home | U.S. Business Hours
Client Services / Account Management
Salary: Commensurate with Experience
Opportunity to Grow Into Management

Job Description
We are hiring a Client Success Manager to serve as the main point of contact for our Amazon advertising clients. You’ll lead communication, deliver performance reports, align internal teams with client goals, and ensure service is executed at a high level.
This is a remote, full-time position, requiring overlap with U.S. daytime hours. You’ll manage multiple accounts, lead client calls, present reports, and coordinate with our PPC team to get things done. While you won’t manage ads directly, you should be confident interpreting campaign data, reviewing ad setups, and jumping in for small, time-sensitive tasks when needed.

Key Responsibilities
Manage 5–10 active Amazon advertising client accounts
Lead client meetings, present results, and track action items
Generate and present custom reports tailored to client goals
Communicate with empathy, confidence, and clarity
Collaborate with internal PPC team to ensure deliverables are met
Review campaign performance and ensure account work is accurate
Assist with small tasks or QA during urgent ---------- nts

Requirements
2+ years of client-facing experience (Client Success, Account Management, etc.)
Excellent English communication skills (written and verbal)
Strong organizational skills and ability to manage multiple priorities
Ability to create, customize, and confidently present performance reports
Working knowledge of Amazon PPC data and metrics
Empathetic but assertive communicator who builds trust with clients
Familiarity with Amazon advertising or e-commerce marketing

What We Offer
100% remote work flexibility (U.S. hours)
Supportive and collaborative team culture
Career growth opportunities, including a path to management
Salary based on experience, with long-term potential

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Note: We’re hiring directly; agency applications will not be considered.
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