CSR - Insurance - NO Call Center - Directly for American Boss

Company: Pro Insurance
Location: Glendale, Arizona, USA (Remote - Philippines Based)
Industry: Auto, Home, Life, Dental, and Business Insurance
Job Type: Full-Time (Remote)
Schedule: U.S. Business Hours (Arizona Time)

BENEFITS:

LONG TERM - FULL TIME
GROWTH OPPORTUNITY
PAID VACATION
PAID AMERICAN HOLIDAYS
PAID ONE PHILIPPINE HOLIDAY
WORK DIRECTLY FOR AMERCIAN BOSS NO MIDDLE PEOPLE
NO CALL CENTER
PAY RAISES
BONUSES

REQUIREMENTS:

NO HUSTLING
NO THER JOBS BESIDES THIS ONE
MUST HAVE FIBER INTERNET
COMPUTER WITH AT LEAST 32 RAM
TWO MONITORS
BACK UP GENERATOR
GOOD ENGLISH SKILLS
NO " THICK ACCENT"
QUITE WORK ENVIRONMENT

Pro Insurance is seeking a highly motivated, detail-oriented, and English-fluent Remote Insurance Assistant to support our operations from the Philippines. This individual will assist with various administrative, customer service, and sales-related tasks for our Auto, Home, Life, Dental, and Business insurance lines.

You will be working closely with our U.S.-based team to ensure a seamless client experience. If you’re organized, tech-savvy, and eager to grow within the insurance industry, we’d love to hear from you.

? Key Responsibilities:

Assist with quoting, policy processing, renewals, and endorsements

Maintain and update client records in our CRM and carrier systems

Respond to emails, calls, and chat inquiries professionally

Conduct follow-ups with leads and existing clients

Prepare documents and basic reports

Support licensed agents with day-to-day tasks

Perform internet research and data entry related to insurance markets

Coordinate appointment scheduling and reminders

???? Qualifications:

Proven experience in virtual assistance, insurance, or related administrative roles

Excellent English communication skills (verbal and written)

High attention to detail and accuracy

Ability to work independently and meet deadlines

Strong organizational and time management skills

Proficient with Google Workspace (Docs, Sheets, Gmail) and/or MS Office

Familiarity with insurance CRM or agency management software is a plus

Reliable internet connection and a quiet workspace

???? Working Hours:

Monday to Friday

Arizona business hours (typically 8 AM – 6 PM AZ time)


???? Special Note (Application Requirement):

To better understand your familiarity and interest in our company, we ask that you include a short video (1–2 minutes) with your application answering the following:

1. What do you know about Pro Insurance and the services we offer?

2. Why are you interested in working with us remotely from the Philippines?

3. Screen shot of your internet speed
4. Screen Shot of your computer Ram
5. Resume

(This video helps us get to know you better and is an essential part of the hiring process. Feel free to be creative and authentic!)

???? Compensation & Benefits:

Competitive monthly rate (depending on experience)

Paid U.S. holidays

Performance bonuses

Long-term growth opportunity

Supportive and collaborative team environment