Client Relations Manager

About Thrive Marketing Co.
Thrive Marketing Co. is a fast-growing digital marketing agency dedicated to empowering businesses with innovative marketing solutions. We value collaboration, integrity, and a client-first mindset. Be a part of our globally diverse team and help us drive measurable results for clients across the world!

Position Overview
We are looking for a dedicated and energetic Client Relations Manager based in the Philippines to join our remote team. In this dual-role position, you will act as both a setter and closer for sales opportunities, while also leading monthly strategy meetings with clients. The ideal candidate is a strong communicator, highly organized, and passionate about building meaningful client relationships.

Key Responsibilities:

Sales Setter & Closer

Qualify inbound and outbound leads and set appointments for sales presentations.
Conduct discovery and sales calls, present Thrive Marketing Co.’s services, and close new client deals.
Keep detailed and accurate records of all sales activities and client communications in the CRM.
Consistently achieve or exceed individual sales targets.



Client Relationship Management
Serve as the main point of contact for assigned clients, ensuring a smooth onboarding process and ongoing care.
Lead monthly meetings with clients to discuss campaign results, review strategy, and suggest new opportunities.
Promptly address client inquiries and concerns, coordinating with internal teams to provide excellent service.
Develop a deep understanding of each client’s business objectives and industry landscape.




Collaboration & Reporting

Work closely with marketing, creative, and technical teams to ensure timely delivery of client projects.
Prepare and present clear, insightful reports and recommendations during client meetings.
Identify opportunities to upsell and cross-sell additional services.




Qualifications

Bachelor’s degree in Marketing, Business, Communications, or any related field (or equivalent work experience).
At least 3 years of experience in client relations, account management, or sales, preferably in a digital marketing or agency setting.
Speaks and writes English fluently.
Outstanding communication, negotiation, and presentation skills.
Highly organized with strong attention to detail.
Proven ability to build lasting professional relationships with clients from diverse backgrounds.
Experience using CRM software and Microsoft Office applications.
Self-motivated, results-oriented, and able to work independently in a remote environment.


What We Offer

Competitive salary (PHP-based) with attractive performance incentives.
Work from anywhere in the Philippines!
Opportunities for continuous learning and career advancement.
Supportive and friendly international team culture.


How to Apply
If you are excited to help clients thrive and grow with us, please send your updated resume and a cover letter explaining your experience and why you are the best fit for this role at Thrive Marketing Co. We can’t wait to meet you!

Thrive Marketing Co. is an equal opportunity employer. We celebrate diversity and are committed to an inclusive work environment for all.