Marketplace Operations Specialist

About Us
Our mission is to help clients achieve their financial goals. We’re driven by four values: staying cutting-edge with fresh ideas, being data-driven in everything we measure, remaining customer-obsessed in every decision, and detail-oriented in our execution.

Position Summary
We are seeking a highly organized Marketplace Operations Specialist to ensure the smooth daily operation of our Amazon, Walmart, and other e-commerce accounts. From listing accuracy to shipment monitoring, this role is critical to delivering the precision, consistency, and care that helps our clients succeed.

Key Responsibilities

Listing Management
Create, update, and maintain accurate listings across platforms, ensuring every detail reflects our commitment to quality.
Monitor and resolve errors, suppressions, or compliance issues with a customer-first mindset.

Fee & Deduction Management
Review and track platform fees and deductions, applying a data-driven approach to identify and resolve discrepancies.
Keep clear, accurate records to ensure financial integrity.

Shipment Creation & Monitoring
Prepare shipment plans and labels for Amazon FBA and other platforms.
Monitor shipments closely, addressing issues quickly to maintain a cutting-edge level of efficiency.
Work with warehouses and carriers to resolve problems, always prioritizing the client’s success.

Cross-Team Coordination
Share updates and insights with marketing, supply chain, and finance teams.
Provide operational feedback to support smarter, data-driven decisions across the business.

Qualifications & Skills
1–3 years of experience in e-commerce operations or marketplace management.
Hands-on experience with Amazon Seller Central, Walmart Seller Center, or similar platforms.
Strong organizational skills and attention to detail.
Proficiency with spreadsheets and reporting tools.
A problem-solving mindset with a focus on customer success.

Why Join Us
Work directly with industry-leading platforms (Amazon, Walmart, Shopify, etc.) and sharpen your operational expertise.
Join a customer-obsessed team where your work keeps the business running smoothly every day.
Be part of a culture that is data-driven, detail-oriented, and committed to innovation.
Opportunities for growth into senior operations or marketplace strategy roles.
A supportive environment where your precision and problem-solving make a real impact.