Medical Assistant/ Receptionist

We are seeking a reliable and detail-oriented Medical Assistant to join our team. The ideal candidate will play a key role in supporting both patient care and office efficiency through clinical and administrative tasks.

Responsibilities:

Handle incoming patient calls and route messages appropriately

Manage lab orders and results, ensuring timely communication to providers and patients

Coordinate follow-up scheduling and patient reminders

Process medication refill requests per office protocols

Assist with insurance authorizations and prior approvals

Support HEDIS quality reporting and other compliance initiatives

Perform other administrative or clinical duties as assigned

Qualifications:

Certified Medical Assistant (CMA) or equivalent experience preferred

Strong communication and organizational skills

Ability to multitask and prioritize in a fast-paced clinical environment

Familiarity with EMR systems and medical terminology

Experience with insurance authorization and quality reporting a plus