Billing Specialist – Helping Hands Financials (Remote)

About Us
Helping Hands Financials is a mission-driven and fast-growing financial services company committed to helping individuals take control of their credit and transform their financial futures.

We believe in fast, effective action and doing the right thing not just for our clients, but for each other. Our company culture is built on these core values:
Speed of Implementation | Extreme Ownership | Self-Improvement | Positive Attitude | Discipline | Coachability | Teamwork

We’re not just fixing credit — we’re building a stronger path forward for the people we serve and the team we grow with.

Position Overview

As a Billing Specialist, you’ll play an essential role in ensuring accuracy and timeliness in client billing, payment tracking, and financial record-keeping. You’ll be responsible for processing recurring payments, managing client billing inquiries, and supporting both our clients and internal teams by ensuring billing workflows are accurate and efficient.

Full training is provided, but prior billing or finance-related experience is a plus.

Work Schedule

Monday–Friday | 8:30 AM – 6:00 PM CST

Includes a 1-hour paid lunch break

Compensation

$400/month during 90-day training period

$500/month after completion

Performance-based annual reviews and advancement opportunities

Benefits begin after training period

Promotion Track

At Helping Hands, we believe in long-term growth and rewarding performance. As a Billing Specialist, you’ll have multiple career paths available:

Success Manager: $700/month during training, $800/month after 90 days

Onboarding Manager: $700/month during training, $800/month after 90 days

Senior Billing / Admin Roles: Higher pay and added responsibility within the Billing Department for those who prefer to stay and grow in this department

Each path comes with continued opportunities for salary increases, quarterly bonuses, and performance incentives.

Benefits & Perks

Quarterly performance bonuses ($250 per quarter after probation)

10 PTO days per year (after 90 days)

Paid U.S. holidays (per employee handbook)

Long-term career growth and mentorship in a remote-first team culture

Requirements

Strong English communication skills (verbal and written)

Reliable high-speed internet

Quiet, professional home workspace (video calls required)

Strong attention to detail and accuracy in numbers

Self-motivated with excellent time management

Critical thinking and problem-solving skills

Long-term mindset — we’re hiring for permanent positions

Preferred (Not Required) Skills

Familiarity with billing/payment platforms and online invoicing tools

Experience with Google Suite (Docs, Sheets, Drive, Gmail)

Knowledge of credit repair industry billing practices a plus

Experience with tools such as Asana or other task management systems

Why Join Helping Hands?

If you move fast, take ownership, and want to grow in a purpose-driven company, this is the opportunity for you. We value people who are coachable, disciplined, and care about being part of a winning team.

How to Apply
Submit your resume and a short note about why you’d be a strong fit for this role. We’re excited to connect with candidates who want to grow with us long-term!