Immediately Hiring: Sales Outreach & Client Acquisition Specialist (Virtual Assistant – Part Time, NDIS Sector

About Us

Compass Connect Support Services (CompassCSS) is a registered NDIS provider based in Queensland, Australia. We deliver disability and community support services with a strong focus on quality, compliance, and cultural inclusivity. As our team continues to grow, we are seeking a dedicated Outreach & Client Acquisition Specialist to strengthen our referral network and expand our client base.


The Role

This is not a basic Virtual Assistant role. We are looking for a professional with proven experience in sales outreach, client engagement, or lead generation — ideally within healthcare, disability, or professional services. The successful candidate will actively engage with Support Coordinators, Plan Managers, and Allied Health professionals across Queensland to build and manage a consistent referral pipeline.



Key Responsibilities

Build and maintain an up-to-date database of Support Coordinators, Plan Managers, and Allied Health providers.
Conduct structured outreach using branded CompassCSS templates and customised follow-ups.
Manage communications via phone calls, emails, and live chat with professionalism and consistency.
Nurture relationships through ongoing, respectful engagement (not just one-off contact).
Track outreach activity in a CRM or Google Sheets, including contacts made, responses, follow-ups, and next steps.
Schedule virtual or in-person meetings for the Director or HR team with engaged contacts.
Provide weekly reports on outreach activity, response rates, and meetings booked.
Collaborate with the Social Media Manager to ensure consistent and aligned messaging.



Skills & Experience

Proven background in sales, outreach, client acquisition, or lead generation.
Strong written and spoken English with excellent communication skills.
Experience in professional phone calls, email correspondence, and live chat is required.
Highly organised with the ability to manage and follow up on multiple contacts.
Familiarity with healthcare, NDIS, or disability services is highly desirable.
Proficiency with CRM tools, spreadsheets, email platforms, and scheduling tools.
Self-motivated, proactive, and confident working with measurable targets (e.g., outreach numbers, meetings booked).



Hours & Pay

Part-time: 10–15 hours per week to start (flexible schedule with overlap during Australian business hours).
Rate: $9 USD per hour.
Long-term role with potential for increased hours and responsibilities as CompassCSS grows.
In addition to the hourly rate, performance-based incentives are offered for booked appointments, successful sales, and new client acquisitions.



What We Offer

A supportive, professional, and collaborative team environment.
Access to clear templates, branded materials, and training on NDIS services.
Growth opportunities as the organisation expands across Queensland.


How to Apply

Open the link below and submit your application now!

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