Shopify UI/UX & CRO Specialist (Part-Time / Contractor)

We’re looking for a Shopify and design-focused tech pro who can take our ecommerce experience to the next level. If you love improving websites for conversion, building sleek user experiences, and making Shopify sing, this role is for you.

About Us:
We’re a fast-growing creative events business with a strong ecommerce arm. We’re Australian-based, fully remote, and value hard work, transparency, and having a good time. This role is dedicated predominantly to Crockd, our ecommerce + pottery studio brand, with a focus on integrating a new Shopify site and driving design/UI/UX improvements.

Main Responsibilities:
1. Lead the integration and optimisation of our new Shopify website
2. Improve UI/UX for seamless customer journeys (desktop + mobile)
3. Conduct CRO (conversion rate optimisation) testing + improvements
4. Implement Shopify automations for better workflows and customer experience
5. Collaborate on Klaviyo marketing flows to align with site design
6. Ensure best practices for site speed, SEO, and usability
7. Suggest and implement UI/UX enhancements for ongoing optimisation

Skills Required:
• Shopify development + theme customisation
• Strong UI/UX design skills (wireframes, prototypes, user flows)
• CRO experience (A/B testing, funnel optimisation, analytics interpretation)
• Klaviyo and Shopify marketing automation integration
• Basic SEO knowledge for ecommerce
• Detail-oriented with strong problem-solving skills

Nice to Have:
• Graphic design particularly using Canva
• Familiarity with Airtable and other ops tools
• Strong portfolio of Shopify + UI/UX projects

What Success Looks Like in the First 90 Days:
• ? New Shopify site fully integrated and stable
• ? Key CRO tests implemented with measurable conversion uplift
• ? UI/UX improvements deployed that reduce friction across checkout and booking flows
• ? Site speed + mobile performance improved
• ? Documented playbook of recommendations for ongoing optimisation

Other Details:
• This is a part-time or contractor role
• Fully remote, reporting directly to the CEO/founder and CMO
• Work is project-focused with potential for ongoing part-time or even full time engagement