Hospice Intake Coordinator/ Receptionist

The Hospice Intake Coordinator/Receptionist serves as the first point of contact for patients, families, referral sources, and visitors, ensuring a compassionate and professional introduction to hospice services. This role is responsible for managing incoming calls, processing referrals, verifying patient information and insurance, and coordinating the intake process to ensure timely and accurate admission of patients. Additionally, the position provides front-desk reception support, including greeting visitors, directing inquiries, maintaining a welcoming environment, and performing administrative duties to support the clinical and administrative teams. The Intake Coordinator/Receptionist plays a critical role in facilitating smooth communication between patients, families, clinicians, and referral partners while upholding the organization’s commitment to exceptional care and service.