Insurance and Billing Support VA

Virtual Assistant – Chiropractic Office (Long-Term)
We are a busy chiropractic and wellness practice in the United States seeking a reliable, detail-oriented Virtual Assistant to join our growing team. This is a long-term role for someone who is organized, proactive, and eager to learn the daily operations of a healthcare clinic.
If you have experience with insurance verification, pre-authorizations, financial care plans, account balancing, and general administrative tasks — and you’re looking for a stable role with growth potential — we’d love to connect with you!
Key Responsibilities
Insurance & Billing Support
Verify insurance benefits & coverage within 12–24 hours (Monday–Thursday).
Submit and follow up on prior authorizations.
Update ChiroTouch with insurance notes for staff reference.
Generate patient statements.
Balance accounts and reconcile discrepancies.
Create and maintain patient financial care plans.
Statistics & Reporting
Record daily clinic stats (visits per doctor, new evaluations, cancellations/no-shows, and collections).
Enter data into Google Sheets/Excel for team reporting.
Audit & Financial Accuracy
Audit and reconcile patient ledgers and accounts.
Identify and resolve discrepancies in payments, adjustments, and balances.
Prepare detailed reports on audit findings.
Collaborate with billing and admin teams to ensure financial accuracy.


Qualifications
Excellent written and spoken English.
Strong organizational skills and attention to detail.
Prior experience in insurance verification, billing, accounting, or A/R.
1 year with medical billing required.
Strong background in accounting, bookkeeping, or finance preferred.
Proficiency with Google Workspace (Docs, Sheets, Gmail, Drive).
Reliable internet connection and ability to complete tasks within deadlines.
Ability to follow detailed SOPs and adapt as new responsibilities are added.


Benefits
Competitive salary based on experience.
13th-month pay (for candidates in the Philippines).
Paid holidays.
Stable, long-term position with advancement opportunities.
Training provided for clinic-specific systems and processes.

Growth Potential
Additional tasks and compensation available for the right individual.


How to Apply
Please submit the following:
Your updated resume.
A short video introduction (1–2 minutes) where you:
Introduce yourself.
Share your background in admin, billing, or insurance roles.
Explain why you’d be a great fit as a Virtual Assistant for Wolter Chiropractic & Wellness.