Facilities Management Assistant/Coordinator

Job Title: Facilities Management Assistant/Coordinator
Location: Hybrid (Melbourne,Australia)
Employment Type: part time/full time contract

Company Overview:
We are a leading company specializing in facility maintenance, repair, engineering, and construction services. Our commitment to excellence and innovation has established us as a
trusted partner in the industry. We are seeking a detail-oriented and proactive Facilities
Management Assistant to join our dynamic operations team.

Job Summary:
As a Facilities Management Assistant, you’ll be the linchpin in a dynamic retail maintenance operation. Your role is crucial in coordinating repairs and maintenance for a wide array of retail
outlets, from local shops to major supermarkets. You’ll manage work orders, liaise with contractors, and ensure timely completion of essential repairs. This position offers a unique
blend of customer service, project management, and technical knowledge, allowing you to develop a diverse skill set while contributing to the smooth operation of Australia’s retail infrastructure.

Key Responsibilities:
Efficiently allocate and manage work orders for retail store maintenance and repairs.

Source and coordinate with skilled contractors for various repair tasks.

Oversee maintenance projects for retail fixtures, including doors, shelves, and ceilings.

Utilize online platforms like Google Drive to track and update work orders.

Make outbound calls to Australian numbers for job coordination and follow-ups.

Ensure clear communication between internal teams and external contractors.

Contribute to maintaining high standards of service and client satisfaction.

Qualifications
Education: Bachelor’s degree or relevant certification in Facilities Management, Engineering, Project Management, or a related field is a plus

Experience: Prior experience in facility maintenance, engineering, or project management is preferred

Technical Skills: Basic understanding of engineering, maintenance work logic, and project coordination.

Communication: Excellent English communication skills, both written and verbal.

Organizational Skills: Strong ability to manage multiple tasks simultaneously and prioritize effectively.

Retail Knowledge: Familiarity with retail environments is a plus.

Problem-Solving: Strong ability to work under pressure and resolve maintenance issues efficiently.