Scheduler / Lead Coordinator

About Us
We are a U.S.-based surrogacy agency that helps connect amazing women with intended parents. Our mission is to provide a supportive, professional, and compassionate experience every step of the way.

Position: Scheduler / Lead Coordinator
We are looking for a reliable and proactive Scheduler to contact new surrogate applicants as soon as they inquire, answer basic questions, and schedule calls with our intake team.


Key Responsibilities:

Respond immediately to new surrogate leads as they come in (via phone, SMS, or email).

Answer common questions about surrogate compensation and basic requirements of becoming a surrogate.

Use our CRM system to manage and track leads.

Schedule and confirm calls with our intake coordinators.

Maintain friendly and professional communication to build trust with leads.


Requirements:

Excellent spoken and written English (must be clear and professional).

Ability to respond quickly and follow up with leads in real time.

Strong organizational skills and comfort using CRM tools.

Experience in customer service, scheduling, or lead management preferred.

Stable internet connection and quiet workspace.


Work Hours:

Must be available to respond promptly during U.S. daytime hours (we will discuss exact schedule).


Compensation: $4 an hour

Competitive pay (will be discussed during interview).

Long-term position with opportunity to grow.


How to Apply:

Send your updated resume.

Record a short 1–2 minute voice introduction (to showcase your English speaking skills).

Briefly explain your experience with customer service, lead management, or scheduling.